Deli Assistant Manager

Deli Assistant Manager

Join our team as a Deli Assistant Manager, where you will serve as the on-site leader of our deli and food service operations within the store. While reporting to the Store Manager, this role functions as the primary operator of the deli, owning execution, team leadership, and performance of our fas craves proprietary food programa critical driver of our company's growth and customer experience.

This is more than a traditional assistant role. You will lead the deli as your businessdriving sales, ensuring operational excellence, building a strong team, and delivering high-quality, craveable food that keeps customers coming back.

Responsibilities

Food Service Leadership & Fas Craves Execution

• Own the day-to-day operations of the deli, ensuring consistent execution of all food programs, with a strong focus on fas craves standards and growth.
• Lead all food preparation, presentation, merchandising, and promotional execution to maximize sales and customer engagement.
• Serve as the subject matter expert in-store for all food service initiatives, supporting rollouts, new items, and operational updates.

Team Leadership & Development

• Recruit, train, and develop a high-performing deli team focused on food quality, speed, and service.
• Provide ongoing coaching, performance feedback, and accountability to ensure team success.
• Create and manage deli schedules to ensure proper staffing and peak-time coverage.

Operational Excellence

• Ensure all food is prepared safely, consistently, and to company standards.
• Maintain strict adherence to food safety, sanitation, and health regulations, including temperature logs, cleaning routines, and code dating.
• Monitor product quality, freshness, and presentation to deliver a best-in-class food experience.

Financial & Inventory Management

• Manage deli-level financial performance by controlling food cost, waste, and labor efficiency.
• Oversee inventory processes including ordering, receiving, rotation, and shrink control.
• Drive sales growth through upselling, promotions, and effective merchandising.

Store Partnership & Support

• Partner closely with the Store Manager to align deli operations with overall store goals and performance.
• Act as the deli leader on-site, stepping up to handle any deli-related operational issues or opportunities.
• Support broader store operations as needed while maintaining accountability for deli performance.

Customer Experience

• Deliver a fast, friendly, and high-quality food experience every shift.
• Address customer feedback and resolve concerns quickly to maintain high satisfaction.

Qualifications

• Certification: Must have (or be able to obtain) a Food Safety Certification
• Age Requirement: Must be 18 years of age or older if located in CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
• Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail. This is for our Overnight Shift (typically between 10 PM and 6 AM)
• Willingness: Be prepared to work hard and stay on your feet for most of your shift. Comfortable working indoors and outdoors in all weather conditions
• Communication Skills: Ability to read, write, speak, and understand English effectively.
• Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
• Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
• Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
• Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
• Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
• Reliable and Responsible: You're punctual, trustworthy, and take pride in your work.
• Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
• Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job!
• Certification: Must obtain or be willing to obtain Food Safety Certification