Sales and Move In Coordinator

Join Our Team as a Sales & Move-In Coordinator! Tuesday–Saturday Schedule; 8:30am - 5:00pm Are you a people-person who loves building relationships, creating connections, and helping families take the next step in their senior living journey? Terra Bluffs is looking for a Sales and Move-In Coordinator to support our community’s growth across Independent Living, Assisted Living, and Memory Care. This role is a key partner to our Director of Sales and Marketing (DSM) and plays an important role in outreach, networking, lead generation, and ensuring a smooth, welcoming move-in experience for residents and their families. If you’re organized, compassionate, and energized by meaningful work—we’d love to meet you! At Terra Bluffs, we believe in hospitality, stewardship, integrity, respect, and humor®. We don’t just talk about our values—we live them every day for our residents, families, and team members. What You’ll Do (AKA: Your Superpowers): Build Relationships & Community Presence Develop and maintain strong relationships with referral partners such as hospitals, physicians, senior centers, churches, and community organizations. Represent the community at health fairs, senior expos, networking events, and community activities. Build and manage an organic referral pipeline, tracking outreach and results in the CRM. Support planning and execution of open houses, tours, and promotional events in collaboration with the DSM. Support Sales & Lead Management Serve as a compassionate, responsive backup to the DSM for incoming inquiries from prospective residents and families. Assist with scheduling tours, follow-ups, and next steps for prospects. Maintain accurate, timely documentation of leads, interactions, and activities in the CRM system. Coordinate Move-Ins & Create a Great First Impression Assist with move-in coordination, including collecting required paperwork and supporting families through the move-in process. Help ensure a smooth, welcoming transition for new residents from first contact through move-in day. Collaborate with internal teams to ensure readiness and communication throughout the move-in process. What You Bring to the Table: Education & Experience Associate or Bachelor’s degree in Marketing, Communications, Business, Gerontology, or a related field preferred (or equivalent experience). 1–3 years of experience in sales, marketing, outreach, or senior living preferred. Knowledge of Independent Living, Assisted Living, and Memory Care is a strong plus. Skills & Strengths Strong interpersonal and communication skills with the ability to connect with diverse audiences. Highly organized with the ability to manage multiple priorities and meet deadlines. Comfortable working independently while collaborating as part of a team. Proficiency with Microsoft Office Suite; experience with WelcomeHome or similar CRM software preferred. Other Requirements Valid driver’s license and reliable transportation required. Willingness to work a Tuesday–Saturday schedule. Professional appearance and demeanor when representing the community. Working Conditions Frequent local travel for outreach, networking, and referral development. Occasional evenings and weekends for events and community engagement. Perks & Benefits (Because You Matter!) Competitive pay Paid time off Health, dental, and vision insurance for eligible team members Professional development and growth opportunities A supportive, mission-driven team that truly values what you bring Terra Bluffs is an Equal Opportunity Employer. #J-18808-Ljbffr Terrabluffs