Assistant Parking Manager (Management Analyst IV)

Overview The City of Pasadena Transportation Department is excited to announce an excellent career opportunity for an experienced Assistant Parking Manager (MA IV). This position serves as the parking contracts and audit administrator for the Parking division and will oversee off-street parking facilities and contracts, and the day-to-day management of the City’s Off-Street Parking Operator contract. This position will also oversee Parking division procurements and will assist with oversight of the City’s Parking Enforcement Program. This position will also support the Parking Manager with the development and implementation of special projects, and will serve as the Acting Parking Manager when the Parking Manager is unavailable. Depending on experience, this position may also assist with staffing of Parking Commissions and with oversight of the customer service program for the Parking Division. This position will manage a team, and perform regular supervisorial tasks. The ideal candidate demonstrates excellent verbal and written communication skills and has an in-depth knowledge of parking operations. Additionally, the successful candidate has advanced journey-level experience in parking operations practices, contract and project management, and municipal government procedures and operations. The major responsibilities of this position are listed below. For more detailed information, please review the job description MAIV. Responsibilities Monitors contractors’ productivity and compliance on a daily basis, including but not limited to the implementation of new procedures, programs, and staff scheduling. Ensures that parking operations are running efficiently and revenue collection is effective. Monitors contract terms, financial performance and costing of services provided. Conducts audits of parking operations, including operational audits and citation and parking ticket audits. Works with the Department of Transportation’s Administration division to coordinate regular fiscal audits of contracted parking operators. Develops, negotiates and implements new contracts for parking services, including contracted services for parking lot and facility operations and maintenance and management of parking lots and parking facilities. Obtains and evaluates proposals and makes recommendations to the Parking Manager. Provides routine, daily oversight for the City’s contracted parking services. Performs complex administrative duties for specific programs, including monitoring budgets, organizing and preparing written reports, developing recommendations on complex issues, and providing documentation upon request for the Parking Manager, the Director of Transportation, the City Manager, the City Council or other entities. Assists in the developing, coordination and implementation of policies and procedures for parking operations and maintenance programs. Supervises Parking division staff by assigning projects, providing technical assistance and ensuring that the projects are completed in a timely manner. Coordinates work with other City departments and divisions, including Traffic Operations and Finance to ensure consistent application of parking policy. Makes recommendations regarding staff performance evaluations, hiring and termination decisions, and other personnel related matters. Coordinates and maintains computerized parking management systems. Provides technical support in developing and preparing parking data for highly efficient and cost effective parking services to City residents, businesses and visitors. Coordinates with Department of Transportation’s Administration division to analyze revenue collections, prepare revenue projections and prepare financial reports of parking programs and contractor services. Monitors revenue to ensure budget projects can be met and staffing and regulations are appropriate. Analyzes financial implications of revenue and prepares reports on the financial feasibility of parking programs. Makes presentations to neighborhood groups, City commissions, the City Council and the public. Assists City staff in the analysis and revision of City ordinances, regulations, general and specific plans, and municipal codes. Evaluates parking policies and makes recommendations to enhance revenue and to address concerns of residents and visitors. Coordinates work with the City’s Public Information Officer and staff in the Department of Information Technology to promote various parking programs and integrate parking management systems with other City systems as appropriate. Works with the Parking Manager to determine appropriate website content in order to communicate parking policies, facilities, rates and processes more effectively with residents and visitors to the City. Performs other related duties, as assigned. Competencies Adaptability – responds positively to change and modifies behavior as the situation requires. Attention to Detail – focuses on the details of work content, work steps, and final work products. Communication – engages effectively in dialogue and writing. Critical Thinking – analytically and logically evaluates information, propositions, and claims. Handling Conflict – manages interpersonally strained situations. Leadership – guides and encourages others to accomplish a common goal. Managing Change – addresses key factors that influence successful organizational change. Teamwork – collaborates with others to achieve shared goals. Minimum Qualifications Bachelor's degree in business or public administration, finance or a closely related field. Four years of full-time progressively responsible analytical or administrative experience, two years of which is at the journey level. Desirable Qualifications Experience working as a parking analyst in a public agency, or experience working in the Parking profession with experience in off-street parking management and/or parking enforcement. CPP and/or CAPP certification. Possession of or ability to obtain a Class C California driver's license and a satisfactory driving record may be required for some assignments. #J-18808-Ljbffr