Content Team Member

Job Description

Job Description

Company:           Regent Restoration 

Location:            Lewisville, TX 

Job Type:            Full-time/In-Person 

Pay:                     $18.00 - $21.00 per hour 

Expected hours: 40 per week 

Regent Restoration excels at removing damaging elements from your home and restoring it to excellent condition. Whether it’s a flood or a leaking appliance, our expert technicians respond quickly to remove water before it causes further damage. We also dry belongings, assess the situation, and make repairs through our water restoration services in Dallas–Fort Worth, TX.  We’re available 24/7 and arrive within an hour of your call. In addition to water damage, we provide fire restoration services, including sprinkler water removal and smoke damage cleanup. Smoke particles can continue to damage your home long after a fire, so prompt smoke cleanup is essential. Our certified technicians use the latest tools and techniques to thoroughly clean and assess fire damage.

At Regent, we pride ourselves on creating a family-like atmosphere where employees feel truly valued and appreciated. We recognize hard work with team shoutouts, celebrate birthdays and work anniversaries, and regularly host company breakfasts and lunches. We also enjoy team outings that bring everyone together outside of work—because we believe a strong team is built both on and off the job.

About the Role:

As a Content Team Member , you will support the Restoration Division by assisting with the packing, moving, cleaning, and restoration of customers’ personal property affected by water, fire, smoke, or mold damage.  The ideal candidate is committed to providing exceptional customer service and takes pride in handling customers’ belongings with care and respect. This role requires attention to detail and a strong work ethic to ensure proper contents cleaning, packing and repacking, and thorough site cleanup.

Key Responsibilities:  

• Provide excellent Customer Service.
• Drive to job sites and maintain vehicles.
• Basic equipment maintenance.
• Learn to use industry software, like Dash or other software.
• Ensure attention to detail and keen sense of safeguarding other people’s property and information.
• Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite.
• Comply with all Regent Restoration policies and procedures.
• Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person.

Qualifications: 

• Must have a valid driver’s license and clean driving record.
• Ability to lift/handle items that can weigh up to 50 lbs.
• Willing to work nights, on call and weekends when requested
• Moving and packing experience (required)
• Experience with contents cleaning, water damage, mold, smoke and fire damage restoration is a major plus!
• If you’re bilingual (english/spanish) that’s a MAJOR plus!
• Great team player with a fantastic work ethic and attention to detail

Benefits: 

• Opportunity to contribute to 401K
• Dental & Vision  insurance 
• Health insurance 
• Paid time off 
• Professional development assistance 

At Regent Restoration, we believe in building a team that is not only skilled but also driven by a passion to deliver exceptional service. Join us and be part of our growing success!