Systems Operations Engineer 4 - (VMware)
Veracity
Systems Operations Engineer 4 – (VMware)
Location: Charlotte, NC / Minneapolis, MN / Chandler, AZ / Phoenix, AZ / Iselin, NJ Work Model: Hybrid (3 Days Onsite / 2 Days Remote) Duration: 24 Months Work Type: Contract (Contingent) Positions: 1 Hours: 40 Hours per Week
Shift Details
- Schedule Options: Standard 8-hour shifts
- Shift Timing: Monday – Friday
- On-call requirement: Yes
Virtual Infrastructure / VMware focused role
Strong experience with VMware suite (vRealize, vRA, vROps) Experience with Dell / Client hardware and PowerFlex Exposure to Nutanix AHV/AOS, SAN/NAS environments The Systems Operations Engineer 4 – VMware is responsible for supporting enterprise virtual infrastructure platforms, ensuring system reliability, performance, and scalability across distributed environments. This role focuses on VMware technologies, infrastructure operations, hardware support, and incident management, along with leading troubleshooting and restoration efforts in high-availability environments.
Key Responsibilities
Virtual Infrastructure Support
- Support VMware environments (vRealize, vRA, vROps)
- Maintain virtual hosting infrastructure
Hardware & Systems Support
- Support Dell and Client server hardware
- Troubleshoot physical server issues in remote data centers
- Support Dell PowerFlex environments
Platform & OS Support
- Support Windows, Linux, and VDI environments
- Manage SAN and NAS storage systems
- Support Nutanix AHV/AOS
Incident Management
- Lead break/fix and service restoration activities
- Perform root cause analysis and incident resolution
- Work with monitoring teams for alerts and escalations
Operations & Optimization
- Improve system efficiencies and reduce manual effort
- Maintain system availability and reliability
- Support infrastructure upgrades and enhancements
Collaboration
- Work with business, engineering, and infrastructure teams
- Coordinate with vendors for issue resolution
Documentation & Compliance
- Maintain operational documentation
- Follow enterprise policies and standards
Must-Have Qualifications
4+ years of Systems Engineering experience 3–5 years of VMware experience (Required) Strong knowledge of VMware fundamentals and related technologies Experience with PowerFlex (Required) Strong troubleshooting and production support experience
Preferred Qualifications
Experience with Dell and Client server hardware VMware Certified Professional (VCP) Experience with Nutanix Strong communication and collaboration skills Strong analytical and technical aptitude
Core Competencies
Virtualization (VMware) Infrastructure operations Troubleshooting & incident management Hardware & systems support Collaboration and communication
Work Environment
Enterprise virtual infrastructure High-availability systems Hybrid work model
Additional Requirements
Must be eligible to work in the US Must be flexible for on-call rotation Strong problem-solving skills
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