Website Project Manager (eCommerce Operations)

Overview Website Project Manager (eCommerce Operations) — Hay House, Inc. Position Summary As our Website Project Manager (eCommerce Operations), you’ll play a key role in shaping our online presence, optimizing digital platforms, and driving business growth. Leveraging your project management skills, you'll oversee Magento/Adobe Commerce, WordPress, and other key technologies to enhance the customer experience, implement innovative marketing strategies, and boost engagement across our eCommerce platforms. Responsibilities and Expertise Lead eCommerce strategy across Magento/Adobe Commerce, WordPress, Kajabi, and other platforms to maximize performance and conversions. Collaborate with developers by creating technical specifications to enhance and maintain our websites. Drive multi-channel marketing campaigns, including promotions, flash sales, and digital advertising initiatives. Expand our digital footprint by integrating new websites and brands into our technology ecosystem. Ensure website security and performance through daily maintenance, WordPress updates, and troubleshooting. Manage project workflows, including writing Statements of Work (SOWs), Requests for Proposals (RFPs), and project plans for web and marketing initiatives. Optimize website engagement by tracking conversion rates, customer behavior, and traffic trends—then using data-driven insights to improve performance. Develop compelling content and oversee metadata, branding, and marketing materials to align with business objectives. Ensure compliance with web security, GDPR, and CCPA regulations while managing key operational processes like payment processing and inventory. Evaluate and implement third-party tools to improve site functionality and user experience. Utilize AI-driven tools to streamline content creation, enhance analytics, and improve operational efficiency. Stay ahead of digital trends by researching emerging technologies, conducting competitor analysis, and applying industry best practices. Lead SEO marketing efforts to boost organic traffic and site visibility. Oversee website projects from planning to execution, ensuring smooth and timely delivery. Adapt to the evolving digital landscape and contribute to new projects that drive innovation and business growth. Skills, Knowledge & Abilities Strong ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines. Excellent written and verbal communication skills, with the ability to collaborate across teams and present technical concepts. Experience managing external vendors and overseeing business-critical projects. Working knowledge of WordPress and Magento/Adobe Commerce (or similar eCommerce platforms). Strong understanding of web development, backend administration tools, and database-driven websites. Familiarity with UI/UX optimization and customer journey mapping. Ability to troubleshoot technical issues and provide QA support for web fixes. Proficiency in Microsoft Office Suite, Google Analytics, and digital project management tools (e.g., Asana, Slack, Zoom, Box.com). Team-oriented mindset with a consultative approach to working with cross-functional teams. Demonstrates an entrepreneurial spirit, thriving in fast-paced environments by taking initiative, embracing change, and seeking creative solutions. Education and/or Experience Bachelor’s degree in Marketing, eCommerce, Business, or a related field, or equivalent work experience. Minimum of 5 years of experience in project management or eCommerce management. Experience managing large-scale web and marketing projects within budget and strict timelines. Previous experience working in a digital-first organization, preferably within publishing, media, or consumer goods industries Why Should You Apply? Remote Meaningful Work 4-Day Work Week Comprehensive Medical, Dental, and Vision Insurance PTO, Pay in Lieu of Time Off, and Shared Leave Paid Holidays + Floating Holiday 401k Match Company paid Short-Term & Long-Term Disability Emergency Savings Account + Company Contribution Flexible Spending Professional Development & Education Assistance Employee Assistance Program (EAP) for you & family Embracing Diversity & EEO Hay House is committed to having a diverse workforce that embodies and reflects the diversity of our global community. As part of this commitment to equitable opportunity and inclusion, we strongly encourage applications from all individuals inclusive of all genders, ethnicities, abilities, sexual orientations, ages, socio-economic backgrounds, religions, and beliefs. Additional Information Hay House participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: Although this is a remote position, Hay House only employs in the following states: Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Kansas, Michigan, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, and Washington. Seniority level Mid-Senior level Employment type Full-time Job function Project Management and Information Technology Industries Book and Periodical Publishing and Technology, Information and Media Get notified about new Website Project Manager jobs in Austin, Texas Metropolitan Area . #J-18808-Ljbffr