Manager, Software Engineering

Toshiba Global Commerce Solutions is seeking a SoftwareEngineeringManagerto lead teams building the next chapter of ELERA: AI-native development tooling an agentic platform layer and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role from first-line manager through senior manager scope is matched to the candidatesdemonstratedexperience team size and product complexity. Strong tech leadsmovinginto management for the firsttimeand seasoned managers leading large groups are both encouraged to apply.

Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club paid at a Fortune 500 big-box retailer or shopped at a global grocery chain or apparel brand you havelikely usedour software products. It is the retail commerce platform we build at TGCS powering point of sale mobile self-service and back-of-store operations for many of the worlds largest retailers.

Note: Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore in order to be considered for this position you must have the ability to work in the United States without a need for current or future visa sponsorship .

Must be located near or within the Cincinnati OH area.

As a SoftwareEngineeringManageryou will:

Own delivery quality and team health for one or more product areas inside ELERA. Concretely:

• Delivery and execution .Engineering execution the milestone plan sprint tracking technical risk and quality. You are accountable and responsible.

• The team .Hiring performance compensation career development andthe hardconversations. Youtake actionearly.

• Technical fluency .You stay close enough to the code to be useful in design reviews debug a production issue and challenge a with Principal Engineers on standards.

• Product reality. You know the architecture the backlog your customers and how the product performs in the market.

• Production support. Youown customer escalations affecting your scope and meet SLAs.

Required Qualifications and Experience:

• 5-10 years in software development including 3-10years inleadershipor manager role.

• Bachelors degree in computer science Engineering or equivalent.

• A strong software engineering background witha track recordof shipping production systems at scale. You can hold your own in a deep technical conversation with senior engineers and Principal-level architects.

• Demonstrated leadership of software engineers formally as a manager or as a tech lead staff engineer or senior IC who has owned end-to-end delivery for a teams scope. You have hired developed performance-managed and whenneededexited engineers.

• Working knowledge of modern Agile delivery the SDLC and CI/CD practices in a continuous-deployment environment.

• Comfort moving between the architectural level and the debugger and between an executive review and a sprint standupinthe same day.

• A track recordof leading through ambiguity owning a missed commitment without deflection and recovering from a production incident.

• Excellent written and verbal communication. You write tight status updates run focused meetings and present executive-ready tradeoffs.

• Direct low ego honest. You disagree clearly commit cleanly and tell people the truth.

Highly Preferred:

• Experience with AI-assisted development workflows: coding agents AI-driven test generation RAG-based developer tooling or agentic CI/CD.

• Retail payments POS or other transaction-critical systems experience.

• Familiarity with our stack: Java/Spring Boot Docker Kubernetes on Azure AKS GitLab CI/CD Jenkins MongoDB.

• Experience leading distributed or multi-site teams.

How We Work

Three principles drive how we run engineering. They are also the best preview of what working here will feel like.

• Engineering owns delivery. The vertical chain (VP Senior Director Director EM Engineers) owns outcomes. There is no PMO running our schedules. Accountability follows control.

• Horizontal teams scale us not own us. You Program Managers Quality DevOps and Principal Engineers coordinate automate architect and unblock. They support delivery; they do not own it.

• AI removes overhead not accountability. We invest heavily in agentic tooling for status risk detection test generation and reporting. The goal is to reduce the coordination tax on engineers and managers.

You will not be handing off status to a project manager hand-walking aProject Management Officethrough a milestoneplanorwaiting for aTechnical Program Managerto tell you what your team is building. You drive theplan you call the risks you ship the product.

About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experienceletsget together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical dental & vision)

• Employee Assistance Programs

• Pre-tax spending accounts

• 401(k) plan (with company match)

• Company provided life insurance

• Pet Insurance

• Employee discounts

• Generous paid holiday schedule paid vacation & sick/personal days

Compensation:

• Base Salary Range: $130000-$200000

• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.

• Discretionary Bonus Plan: Eligible for annual performance-based bonus (individual and company performance)

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutionsfirmly believethat our people are an integral part to the success of our customers. Furthermorewerecommitted to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency).Werepassionate about ourcustomersthe retail industry andbecominga more responsible company as we help create a brighter future.

Required Experience:

Manager