Counter Sales - Hilo, HI

Job Description

Job Description

EAST BAY TIRE

A career at East Bay Tire provides a unique opportunity to work in a competitive environment full of challenges and fulfilling growth throughout the East Bay, Central Valley and Northern California. You'll have the chance to be part of our team to be creative and innovative in your role to meet the demands of an ever-evolving company and economic climate. You'll be involved in serving our communities, building lasting relationships and be inspired by the best to grow in your career. Ours teams embrace challenge, we are very tenacious; the tenacity is what feeds our passion to be the best, but in the warehouse, we just call this True Grit.

ABOUT THIS ROLE

The Counter Sales Specialist will be responsible for selling, promoting, and providing customer service support on tires, tubes, flaps, foam fill, mechanical services, equipment, and related services for the respective location. Their duties will include customer service, answering phones, greeting customers, assisting the location with sales and service, soliciting new prospects, and providing general office and administrative support for the location.

DUTIES INCLUDE

• Sell, promote, and provide service to customers visiting an East Bay Tire location
• Knowledge in tires, parts, equipment, and services offered by East Bay Tire
• Assigned to manage and maintain relationships with accounts; including but not limited to regular correspondence, communication
• Answer phone calls and make outbound calls daily
• Customer service, sales, and assist location with customers
• Take incoming calls for emergency road service and be able to dispatch service techs
• Attend sales meetings
• Solicit new prospects
• Provide general office and administrative support
• Generate billing to customers
• Set goals and track sales for accounts
• Schedule mechanical work
• Assist with tracking and handling inventory

REQUIREMENTS

• HS Diploma or GED equivalent required
• Must have at least 2 years' experience working in or around tires, parts, automotive, mechanical, and/or customer service
• Experience working a sales counter is preferred.
• Must have a strong commitment to achieving goals with a teamwork mentality
• Must have great communication/interpersonal skills with employees, all levels of management, and customers.
• Must be able to meet deadlines as needed and ensure accuracy of all work that the location produces (internally and externally)
• Must be motivated with a good business sense and understanding
• Must have good decision making/judgment skills
• Must be extremely organized, detail orientated.
• Must be a team player, with the initiative and ability to do what it takes to get the job done
• Computer skills with a variety of programs including Excel, Outlook, and various other computer systems
• Must have a valid driver's license and clean driving record
• Must be able to lift a minimum of 50 pounds as required for the job
• Ability to meet deadlines, multi-task, and work independently on tight deadlines with multiple priorities

LOCATION

• This position will work out of our Hilo, Hawaii location.

BENEFITS

• Competitive Medical, Dental, Vision, ADD, Life, FSA and DCAP Benefit Options
• Generous 401k with Company Match
• Paid Holidays
• Vacation and Sick Leave
• Annual Employee Christmas Trees, Tax Services, Tailgate and Tickets to events, Employee birthdays, mingles and lunches
• You'll have the opportunity to work with great people and make a real impact – while being your unique, authentic, self at work.

WHY SHOULD YOU APPLY

• We grow together. We believe in supporting all employees with all the resources and tools to be successful. We invest in our people; we learn together, and we grow together. We celebrate OUR people, and we want each employee to have a long career with East Bay Tire.
• We focus on giving people our utmost attention. Building and keeping relationships, going above and beyond, and offering world class service is of utmost importance to each member of our team. We are proud of how we got to here and want to continue to build for our future.
• East Bay Tire promotes a work environment that encourages problem-solving, collaboration, and a culture of growth. We roll up our sleeves, we work together, and we support each other.
• We pride ourselves on having a very diverse team that matches our diverse customer base. WE have an inclusive culture, where different perspectives - professional and personal - are respected and welcomed.
• We pride ourselves on being a fast-paced company that recognizes talent and rewards hard work.
• We offer flexible work hours, a work environment that allows for work/life balance, a family focused approach, and competitive benefits and events that support employee wellness.

PHYSICAL AND/OR MENTAL DEMANDS

While performing the duties of this job the employee is required to:

• Work in an environment where there can be medium to loud noise Routinely use computer equipment including monitors, keyboards, etc.
• Frequently sit and stand to perform work, visit offices, attend meetings, and put supplies away, pack boxes or put materials together
• Ability to lift to 50 pounds
• Work flexible/varying schedule to support the team, customers, and deadlines

ADDITIONAL INFORMATION

Applicants must be fully authorized to work in the U.S. and physically be in the U.S.

East Bay Tire is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, gender identity, or any other protected factor.