Platform Site Reliability Engineer

Responsibilities and duties:

• Strong foundation in Site Reliability Engineering practices, including observability, incident response, and reliability measurement.
• Hands on experience operating SaaS or third party systems where full stack ownership is limited.
• Deep understanding of monitoring, logging, and alerting, with the ability to design signals that are actionable rather than noisy.
• Proven incident response experience, including on call participation and cross team coordination during high impact events.
• Ability to think creatively and pragmatically when instrumenting and improving systems with constrained control.
• Excellent written and verbal communication skills, especially in high pressure incident and vendor coordination scenarios.
• Experience working across organizational and vendor boundaries to resolve complex operational issues.
• Sound engineering judgment when assessing risk, prioritizing work, and making reliability tradeoffs in production environments.

Requirements:

• Bachelor s degree in computer science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• 3 5 years of experience in Site Reliability Engineering, production operations, or a closely related role.
• Experience supporting production systems with on call responsibilities and incident response expectations.
• Strong experience working with observability data (metrics, logs, alerts) to diagnose issues and drive improvements.
• Comfort using automation and AI assisted tools as part of everyday operational workflows.
• Strong foundation in Site Reliability Engineering practices, including observability, incident response, and reliability measurement.
• Hands on experience operating SaaS or third party systems where full stack ownership is limited.
• Deep understanding of monitoring, logging, and alerting, with the ability to design signals that are actionable rather than noisy.
• Proven incident response experience, including on call participation and cross team coordination during high impact events.
• Ability to think creatively and pragmatically when instrumenting and improving systems with constrained control.
• Excellent written and verbal communication skills, especially in high pressure incident and vendor coordination scenarios.
• Experience working across organizational and vendor boundaries to resolve complex operational issues.
• Sound engineering judgment when assessing risk, prioritizing work, and making reliability tradeoffs in production environments.

Nice to Have:

• Experience supporting enterprise scale SaaS platforms or shared services.
• Prior experience working directly with vendors to resolve reliability or operational issues.
• Familiarity with cloud based and distributed system architectures.

For a further discussion or to find out more, contact Amit Kumar on View phone number on us.fitly.work or apply now.