General Manager

General Manager Opportunity At Acme ToolsAre you an energetic, progressive business leader who is well-versed in motivating teams and developing a dynamic equipment operation? Do you have at least three years of proven experience in operational management and have no problem working one part in the trenches, one part in a leadership role to help accomplish financial and strategic goals in a fast-paced, challenging industry? If this sounds like you, do your best work with Acme Tools as the General Manager of our location in Grand Forks, ND!Since 1948, Acme Tools continues to be a premier retailer of tools and equipment at our locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation for over 75 years, we are employee centric, family-friendly, community involved, and growth minded.You'll Enjoy:On-the-Job TrainingProfessional Development Programs and TrainingCompetitive PayGenerous PTO – Start accruing PTO on your 1st dayPaid Holidays – We are closed the 6 major holidays of the yearMaternity Leave partially paid with our Short-Term DisabilityWork Environment – Everyone takes pride in their work and can see their impact on the companyEmployee DiscountsProgressive Growth OpportunitiesWe Also Provide:Medical, Dental and Vision insurance plans to fit any lifestyle & familyMedical & Dependent Care Flexible Spending AccountsAccident, Cancer, and Critical Illness supplemental insurance programs100% Company-paid Short- and Long-term Disability401(k) Program and Company Matching100% Company-paid Group Life Insurance 1x your annual wageAdditional Voluntary Life InsuranceWhat You'll Take Ownership Of:Establishes, controls, and supervises all site activities, including development and implementation of goals and objectives to meet strategic planning and profitability growth targetsOversee equipment sales, purchase of inventory, pricing strategies, as well as the service operations for tool repair, equipment repair, and rental equipment maintenanceRecruits, interviews, and approves the hiring and wages of new personnel, as well as transfers and promotionsDirectly supervises, trains, develops, and conducts timely performance reviews of the internal leadership for sales, service, and rental operations.Assists in preparing budget and sales forecasts for the locationMay occasionally perform the duties of sales personnel and counter service employees as outlined in the job descriptions of those positionsResponsible for communication on all customer complaints and concerns, including reconciliation of delinquent accounts and service ticket resolutionAdvises management on ways to improve policies, operations, shipments, deliveries, parts & inventory warehousing, and displaysAssists in negotiating agreements with select suppliers, seeking the best price, terms, and delivery conditionsAssists and advises in overall planning and participation of special sales and promotionsKeeps abreast of industry trends; attends trade shows, conventions, and trainingsSuggests and helps with the selection of new items; also helps in the disposition of slow-moving items, surplus, and discontinued merchandiseKeeps informed on competitors' activities, promotions, pricing, new products, etc.Stays aware of daily gross sales, reviews data processing reportsAssumes overall responsibility for the inside and outside physical appearance and safety conditions inside and outside the facilityServes as the principal public relations person for the location and works with marketing to showcase products and promotions within the storeMaintains a cooperative relationship with staff, management, and supervisors at all other Acme locationsWorks closely with Human Resources to comply with safety standards and workforce trainingOther duties as assignedNeed-To-Haves:Bachelor's Degree in business field or equivalent experience3+ years of management experience of a mid-to-large sized team. (Must include full P&L oversight/management)Strong leadership skills to effectively communicate, coach, train, motivate, and develop employees, as demonstrated through supervisory experienceDetailed knowledge of accounting principles, as well as ability to read, analyze, and interpret financial reportsThorough understanding of equipment dealership operations (sales, rental, parts, and service)General knowledge of purchasing and inventory control practices and applicationsStrong problem solving, negotiation, oral and written communication, organization, presentation, and computer skills.Ability to lift up to 30lbsValid Driver's License with a clean driving recordAbility to work additional hours and travel as business dictates, including occasional SaturdaysLove-To-Haves:5+ years of management experience in equipment dealership operations (sales, rental, parts, and service)Extensive equipment sales experienceExperience with tailgate and heavy equipment rental operations.*Employment offers are contingent on drug-screen and background check. Relocation to Grand Forks, ND required. Acme Tools is an equal opportunity employer.