Case Manager

Position SummaryThe Supportive Housing Case Manager provides comprehensive support to individuals applying for and/or receiving housing subsidies, including but not limited to RAP, Next Steps, HUD, Pilot Programs, and SHP. This role supports individuals throughout the housing application, eligibility determination, housing search, placement, and stabilization process with the overarching goal of ending homelessness and preventing returns to homelessness.The Case Manager delivers person-centered, trauma-informed services while collaborating with landlords, service providers, and community partners across the Valley and Shoreline regions.Monday through Friday, 8:30 AM – 4:30 PMEssential ResponsibilitiesHousing Navigation & Case ManagementAssist individuals with applications and eligibility determinations for supportive housing programs funded by HUD, DMHAS, DOH, and other sourcesSupport applicants in obtaining required documentation and identificationDetermine basic eligibility in accordance with HUD, DOH, and Coordinated Access Network policiesSupport housing search and placement, including development of individualized housing search strategiesNegotiate with landlords and realtors and advocate on behalf of program participantsMaintain regular contact with participants through home visits, office visits, phone calls, and case coordinationSupport participants in maintaining lease compliance, program guidelines, and individualized service plansCompliance, Assessments & DocumentationComplete housing inspections, reassessments, acuity indexes every six monthsConduct annual reassessments including HQS inspections, rent reasonableness, recertifications, eligibility reviews, and required releasesMaintain accurate, timely, and compliant client documentationSupply data and reports as required to meet program and funding requirementsEnsure compliance with regulatory and accrediting bodies (DMHAS, CARF, HUD, DOH)Direct Care ServicesDevelop and review person-centered service plans every six monthsObserve, document, and evaluate progress toward goalsProvide outreach, crisis intervention, and safety planning as neededFacilitate individual and group classesDeliver health and wellness education and referralsProvide education, consultation, and support to families and community membersEncourage self-advocacy, employment, education, and use of natural supportsProvide at least 60% face-to-face direct service deliveryCollaboration & Professional EngagementAttend internal and external meetings related to housing and homelessnessCollaborate with area providers on trainings and informational sessionsCommunicate effectively with providers as permitted by client releasesAttend trainings, workshops, and professional development as required.We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.Bachelor's degree and a minimum of 2 years human services experience.Experience working with homeless population preferred.Excellent time management skills.Ability to work with diverse populations.Highly motivated, creative with excellent interpersonal skills.Ability to work with a team and independently.Must have working knowledge of computer applications, and if applicable ability to navigate through electronic health recordMust have and maintain a valid CT driver's license if relocated to CT as a state resident more than 30 days ago. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organizations auto insurance plan. #J-18808-Ljbffr