Trainer and Developer

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Lyra Health Singapore are seeking a dynamic and experienced Trainer & Content Developer to join our team. This role is ideal for a mental health professional with strong facilitation skills and a passion for organisational development.

The successful candidate will be responsible for delivering psychosocial training sessions, supporting teams through change, and developing engaging, research-informed content to enhance our training offerings. If you're looking to make a meaningful impact in both individual and organisational wellbeing, we’d love to hear from you.

This is a full time, 5 day per week hybrid working position, based in Singapore. The successful candidate will conduct occasional on-site delivery across Singapore when required. We require strong written and spoken language capabilities in English and Mandarin. 

Key Responsibilities:

Training / Group Session facilitations:

• Responsible for delivering Lyra’s training to clients (primarily psychosocial)

• Will be responsible for trainings that require psychological skill-set and expertise as well as organisational development and culture related skills.

• Provide group Emotional Impact Sessions (e.g. debriefing, containment and problem solving / directing a way forward around organisational change, restructure, retrenchment, loss, discord etc.)

• Facilitate team Realignment sessions for groups in discord or going through challenges

• Conduct assessment interviews for Team Audits

• Assist with short psychoeducation sessions where needed

• Provide ad hoc counselling-related support to clinical teams on occasion

Content Development:

• Develop new engaging training content and refresh older training content for Lyra (research current information and up to date best practice)

• Develop updates to existing Training Content where necessary

Data management and Reporting:

• Collect and record Event details (registers, customer feedback, service impact)

• Compile reports for events where appropriate, provide recommendations where needed

Requirements

Minimum level of experience required:

• Professional Degree in Social Sciences with Counselling Qualification (e.g. Psychologist, Social Worker, Registered Counsellor, Coach)

• Currently registered with relevant Professional board

• 2-3 years’ experience in Training and/or Counselling (ideally within EAP or corporate environments)

• If experience is lacking, candidate will be considered if he or she can demonstrate proficiency in both Training and Counselling

• Experience in developing content for Training purposes, or able to demonstrate proficiency in content development (primarily psychosocial)

Minimum skillset required:

• Bi-lingual: Mandarin and English (essential)

• Professionalism, maturity and excellent customer-facing manner

• Sound time management and personal calendar management

• Able to work independently and proactively, strong work ethic

• Sound understanding of psychosocial constructs and able to explain these effectively

• Ability to research and curate up to date information and best practice in psychosocial fields

• Strong communicator and confident presenter

•Administrative competence (data, documents and emails)

Due to remote/ hybrid working environment, stable and reliable internet connection is needed.

Access to transport and ability to travel required on occasion.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact View email address on jobs.lever.co more information about how we use and retain your information, please see our Workforce Privacy Notice."

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.