Principal Product Manager, CRM

A Day in the Life

Medtronic Patient Care Systems is an exciting function within Medtronic Cardiac Rhythm Management (CRM) that focuses on the design, development, enhancement and support of the platforms, systems, software, and device monitors and tablets that enable our implantable (cardiac pacing therapies and defibrillation solutions) and diagnostic (cardiac diagnostic systems) businesses. We create and support tools and technology with a commitment to improve the patient and customer outcome and experience while enabling our global commercial teams.

This role will be responsible to identifying the customer need and the larger business objectives that their products will fulfill, articulating what success looks like for a product, and rallying a team to turn that vision into reality. This role will manage the Information Systems and Services CareLink and FocusOn portfolio. This role will oversee the strategy and plan to further our next generation remote monitoring. This role will interact and align the strategic vision with product management, PCS and other functions, business units and geographies within the CRM and MDT.

A successful product manager will have a strong business mindset, able to work across teams and functions, effectively communicate across different layers of the organization, know how to set priorities for the development teams to drive execution, influence without authority, and be successful in defining a direction for the organization.

A Day in the Life:

• Develops a coordinated, long-range product plan that meets customer (payer, physician, consumer) requirements and is technically feasible.
• Assesses customer requirements through feedback from Product Managers, market research, development and execution of customer feedback programs.
• Interfaces with physicians to identify key strategic areas of focus and obtain feedback regarding current and future product plans.
• Participates with product managers and R&D teams to translate customer requirements into meaningful projects/products and negotiates trade-offs necessary to meet technical feasibility and customer requirements.
• Works with engineering teams to translate product descriptions into product specifications.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Leverage data and analytics, develop models, to identify and track the performance of the product and make informed decisions about investments required to maintain the portfolio of products.
• Work with software agile scrum teams to roadmap, prioritize, and be the voice of customers in software development.
• Achieve budget and spending goals.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)

Must Have: Minimum Qualifications

• Bachelor's Degree and 7 years of relevant experience -OR-
• 5 years with an advanced degree -OR-
• PhD with 3 years relevant experience

Nice to Have:

• Experience in medical device, healthcare or IT industry
• Experience driving voice of stakeholder activities, product definition, program scope
• Experience with complex products including hardware, firmware, and cellular

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$145,600.00 - $218,400.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.