HOUSING ASSISTANT

Housing Assistant

Responsibilities include, but are not limited to the following: 1. Assist in the resolution of tenancy problems; respond to complaints; collect rent and rent arrears. 2. Interview residents; investigate, and verify information obtained. 3. Inform tenants of Housing Authority rules, regulations and requirements. 4. Perform income and employment verifications for the purpose of rent determination. 5. Conduct field visits for rent collection/home visits regarding housekeeping concerns/window guards/air condition surveys, etc. 6. Perform rentals and complete annual/interim reviews. 7. Perform case reviews and/or process lease renewals/contract rent changes. 8. Attend administrative hearings. 9. Make court appearances.

Minimum Qualifications: A baccalaureate degree from an accredited college; or An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in "1" above; or A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID: 784446

Title code: 80201

Civil service title: HOUSING ASSISTANT (HA)

Title classification: Competitive-1

Business title: HOUSING ASSISTANT

Job level: 00

Number of positions: 1

Work location: Manhattan Floating Staff

Administration & Human Resources