Claims Specialist, Auto PD

Auto PD DM Claims Specialist Job ID: 133797 Zurich is hiring a Claims Specialist I to join our dynamic Auto Direct Markets Claims Team. This role offers an incredible opportunity to grow your expertise by interpreting, investigating, and evaluating auto policies and coverage issues while mastering claims handling and industry best practices. As a Claims Specialist, you will manage auto liability property damage and Direct Market/Garagekeepers losses involving dealership inventory and vendors responsible for customer vehicles. You’ll own your claims from start to finish, resolving them efficiently while building strong partnerships with customers and brokers. In doing so, you’ll play a key role in Zurich’s commitment to exceptional service. Required Qualifications Bachelor’s Degree and 2 or more years of experience in the Claims or Insurance area Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area High School Diploma or Equivalent and 4 or more years of experience in the Claims or Insurance area Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area Must obtain and maintain required adjuster license(s) Knowledge of insurance regulations, markets and products Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations. Preferred Qualifications 4+ years of experience handling Auto Liability Property Damage (PD) claims, including investigation, liability determination, and damage evaluation. Direct experience managing Garagekeepers coverage claims, including losses involving dealership inventory and customer vehicles in the care, custody, or control of an insured. Experience handling Direct Market auto claims, including third-party property damage exposures. Familiarity with dealership operations, service departments, and vendor relationships impacting customer vehicle claims. Strong understanding of negligence principles, subrogation, and vendor liability exposure. Experience reviewing and interpreting garage policies, endorsements, and coverage forms. Ability to manage complex claims involving multiple parties, vendors, and disputed liability. Strong understanding of insurance industry terminology Proven analytical and organizational skills Ability to multi-task and adapt in a fast-paced, changing environment Excellent communication and interpersonal skills Compensation and Benefits Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. The proposed Salary range for this position is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%. Work Arrangement At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority. The ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. Locations AM - Addison AM - Atlanta AM - Gold River AM - Omaha AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Equal Opportunity Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. #J-18808-Ljbffr Zurich 56 Company Ltd