Decision Support Analyst

The Opportunity As a dedicated Decision Science Analyst I, you will provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative and quantitative analytical approaches to draw conclusions and make “insight to action” recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position. What you’ll do: Leverage intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross‑functional teams to understand and collaborate on business objectives and influence solution strategies. Apply advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Apply innovative and scientific/quantitative analytical approaches to draw conclusions and make “insight to action” recommendations to answer the business objective and drive the appropriate change. Translate recommendation into communication materials to effectively present to colleagues for peer review and mid‑to‑upper level management. Incorporate visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identify and gather the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrate/transform disparate data sources and determine the appropriate data hygiene techniques to apply. Thoroughly document assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understand and adopt emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Deliver analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor’s degree in a quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; or 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e., P&C, bank, finance) or advanced degree in a quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the industry of responsibility. Demonstrate competency in mathematical and statistical techniques and approaches used to drive fact‑based decision‑making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data and methods and ability to connect external insights to business problems. What sets you apart: 2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e., P&C, bank, finance) or advanced degree in a quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline. Demonstrate intermediate knowledge of mathematical and statistical techniques and approaches used to drive fact‑based decision‑making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data and methods and ability to connect external insights to business problems. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990 – $172,000. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best‑in‑class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. #J-18808-Ljbffr