Enterprise Card Program Specialist

Enterprise Card Program Specialist

The Enterprise Card Program Specialist is responsible for the day-to-day administration of Hays' Enterprise Purchasing Card Program. This position supports cardholders across the organization by administering card accounts, maintaining program compliance, monitoring spending activity, preparing reporting, coordinating with the card provider, and ensuring the program operates efficiently while supporting company purchasing policies and internal controls.

Primary responsibilities include administering the Enterprise Purchasing Card Program and serving as the primary point of contact for cardholders, coordinating card issuance, replacements, cancellations, account maintenance, and credit limit requests, maintaining cardholder records and ensuring program documentation remains accurate and current, monitoring purchasing card activity for policy compliance and identifying unusual or unauthorized transactions for review, preparing routine spend, utilization, rebate, and compliance reports for leadership, partnering with Accounting to support statement reconciliation, month-end activities, and audit requests, providing training and guidance to cardholders regarding company policies and program requirements, partnering with the card provider to resolve service issues and implement program enhancements, maintaining program procedures, documentation, and internal controls, identifying opportunities to improve program utilization, efficiency, reporting, and user experience, and supporting other Supplier Operations activities as needed during peak workloads.

Knowledge, skills, and abilities include knowledge of commercial purchasing card programs and internal controls, strong analytical and organizational skills with exceptional attention to detail, excellent customer service and communication skills, ability to interpret policies and apply sound judgment, proficiency with Microsoft Excel and reporting tools, and experience working with ERP and purchasing systems preferred.

Qualifications include an associate's degree preferred; equivalent experience considered, 3+ years of experience supporting purchasing card programs, procurement operations, accounting operations, or shared services, experience with Ramp or a similar commercial card platform preferred, and experience preparing reports and working with financial or operational data.

Success measures include program compliance and policy adherence, timely cardholder support and issue resolution, reporting accuracy and timeliness, rebate optimization and program utilization, audit readiness and internal control compliance, and internal customer satisfaction.