VIP IT Service Desk II — Windows & Mac Support (NIH)
DLH Corporation
DLH Corporation is seeking a competent IT Help Desk Technician to support desktop and laptop environments for NIH-related applications in Bethesda, MD. You will handle inquiries via chat, phone, and email, troubleshoot login issues, and provide Level 1/2 support with remote tools. Strong customer service and the ability to handle VIP users are essential. The role requires familiarity with M365, AD, and Windows/macOS ecosystems, plus eligibility for a Public Trust clearance. #J-18808-Ljbffr DLH Corporation
- ..., is seeking an experienced IT Support Specialist to provide Level... ...diverse user base supporting Mac and Windows environments. You will handle... ...requires strong customer service, familiarity with ITSM tools... ...obtain a Public Trust clearance. NIH-related applications may be...Windows
$28.54 per hour
...Description Job Title: IT Support Technician II Location: Washington,... ...troubleshoot complex Windows and macOS hardware,... ...candidate has strong desk-side support experience... ...documentation and customer service skills, and the... ...Experience supporting VIP users and high-priority...WindowsContract workLocal area$30 - $45 per hour
Description The IT Support Analyst II (Service Desk) serves as the senior technical anchor for the Help Desk team. This role is a critical escalation... ...point for complex hardware, software, and OS issues (Windows/macOS). Conduct Root Cause Analysis (RCA) on recurring service...WindowsPermanent employmentContract workTemporary workWork at office- ...McLean, VA is seeking an IT Support Specialist to support the... ...team. The role involves Windows Server and AD administration, Mac administration, and Microsoft... ...on excellent customer service and end-user support. The... ...candidate will handle Level I/II helpdesk tasks, configure...Windows
- ...MD is seeking a Junior Desktop Support Technician to provide comprehensive IT support for Windows and Mac environments. You will handle incidents, requests, and VIP user support, while coordinating... ...role emphasizes strong customer service, problem-solving, and the ability...Windows
- ...Apple MacBook Pro computers at NIH and Shady Grove offices.... ...will provide high-quality desk-side and remote IT support, ensuring secure configuration... ...and timely deployment to VIP and standard users. The... ...troubleshooting, familiarity with Windows 10/11 and macOS, and...WindowsRemote work
- Job Title: Junior Desktop Support Technician (NEI-11) Location: Bethesda... ...reliable and detail-oriented Service Desk Technicianto provide comprehensive IT support for both Windows and Mac environments. The ideal... ...minimizing their impact. Provide VIP support for approximately 20...Windows
$28.54 per hour
...Description Job Description Customer Service Tech II (IT Support Technician) Location: Washington, DC |... ...at first contact. Perform desk-side and service desk support, including... ...side environment. Strong knowledge of Windows and macOS operating systems, hardware...WindowsContract workLocal area$61k - $70k
...qualityintermediate technical support for issues... ...Tier I and Tier II Junior technicians,... ...operations, resolve complex service desk issues, and mentor... ...executive-level (VIP) personnel. You... ...issues involving Windows, macOS, iOS, and Android... ...cross-functional IT teams. Perform...WindowsFull timeContract workTemporary workLocal areaRemote workWork from homeMonday to FridayWeekend workDay shiftAfternoon shift- ...of technology services, including... ...conducts and supports scientific research... ...nearly half Windows OS, with some... ...executive VIPs. This role does... ...the Service Desk Manager.?... ...Do: Use an IT ticket system... ...Experience supporting NIH/NIMH programs... ...Associate - Mac Integration...WindowsFull timeImmediate start
- ...is seeking an experienced IT Support Specialist II to provide Tier I/Tier II technical... ...accounts, Microsoft 365 services, peripherals, printers, and... ...responsible IT help-desk, desktop-support, technical... ...Experience troubleshooting Windows workstations, laptops, operating...WindowsTemporary workLocal areaRemote work
- ...* AV + Desktop support experience needed... ...completing Help Desk tickets and responding... ..., duplicating services, providing... ...Information Technology (IT) technical... ...troubleshooting Windows 11 laptops and desktops... ..., with regular VIP interaction.... ...as Cherwell. Mac troubleshooting...WindowsWork experience placementWork at officeRemote workFlexible hoursShift work
$65.46k
...provider of digital services and technology... ...end-to-end managed IT services, including... ...application development, DMI supports public sector... ...Responsibilities: Windows Server... ...administration. Apple Mac install, upgrade, and... ...Level I and Level II helpdesk support to...WindowsFull timeWork at officeLocal areaRemote work- ...solutions and mission support to federal agencies across... ..., cybersecurity, and IT modernization to solve... ...Support Analyst (Tier II) Location: Onsite (... ...experience with Windows and/or Linux system administration... ...a mix of help desk, deskside, and VIP support in a secure...WindowsFull timeWork experience placementWork at officeFlexible hours
$48k - $55k
...disadvantaged business that supports multiple IT customers within the... ...seeks a Helpdesk/Mac Technician to provide... ...site Tier I and Tier II help desk and desktop support... ...email, telephone, or service desk system; assess customer... ...one of these areas: Windows 10/11, macOS,...WindowsPermanent employmentFull timeWork at officeRemote workFlexible hours$51k - $60k
...hardware and software support to a diverse... ...both Mac and Windows Operating Systems... ...Strong customer service and communication... ...in the Service Desk Incident system... ...Providing enhanced VIP desktop and... ...support for users of NIH‑provided... ...Experience using an IT ticketing...WindowsRemote workFlexible hours- ...PBS Technology group. The role supports the Solution Center under... ...reliable desktop platform across Windows and Mac environments. Responsibilities include user support, service desk operations, and security... ...and contribute to strategic IT initiatives. The role is full...WindowsFull time
$29 - $35 per hour
...goal of enabling human life on Mars. IT SUPPORT TECHNICIAN, VIP SUPPORT SpaceX is looking for an... ...knowledge and experience in world class IT service delivery. Candidates must have... ...EXPERIENCE: Experience supporting Mac iOS and Linux environments. Technical...Temporary workRemote workAll shiftsFlexible hoursWeekend work$25 - $26.44 per hour
AV IT Support Technician - Level 1 (Job 1505) Bethesda, Maryland... .... Strong customer service and communication... ...upgrades. Providing enhanced VIP A/V and user support... ...software support for users of NIH-provided teleconference... ...systems: macOS, Windows OS, Linux (BSD, Ubuntu,...WindowsHourly payFor contractorsFlexible hours- ...Description Job Description IT Support Technician (Tier 2) Onsite |... ...2) to provide hands-on and service-desk support for end users in a... ...as assigned) Troubleshoot Windows and macOS issues (OS, applications... ...ITIL 4 Foundation VIP/high-priority support experience...WindowsContract workLocal area
$39.5 per hour
...Description Job Title: Deskside Support Technician (Tier II) Location: Washington, DC (100%... ...Support Technician to provide hands-on IT support in a Windows enterprise environment. You’ll... ...for tickets dispatched from the Service Desk and walk-up/onsite user issues...WindowsContract workWork at officeLocal area- ...alternative application process. IT Help Desk Support Specialist Full Time... ...enterprise-level macOS and Windows operating systems seamlessly... ...operational units. Partner with Service Desk, Network Operations, and... ...IT help desk Tier 1 & Tier II CompTIA Security+ - Preferred...WindowsFull timeWork at officeShift workNight shiftWeekend workAfternoon shift
- ...actively hiring for a Tier II Deskside Support Technician at this moment,... ...excited to connect with talented IT professionals who share our... ..., off-site computers. These services are provided through remote... ...basic PC troubleshooting of Windows 7, Windows 10, Microsoft...WindowsWork at officeLocal areaRemote workMonday to FridayShift workWeekend work
$85k - $100k
...IT Support Technician Full-Time, Direct-Hire $85,000 to $100,000 McLean, VA... ...support •Prompt and friendly customer service •Install, configure, troubleshoot, ticketing... ...mobile devices, video conferencing •Mac, Windows, Microsoft, conference rooms...WindowsFull time$65k - $75k
...Group is seeking a motivated IT Systems Administrator to support the Naval Surface Warfare... ..., maintain, and support Windows-based server and workstation... ...Control, and Customer Service Assist with user account... ...administration. Experience with IIS web server administration....WindowsFull time- DLH is seeking an AV IT Support Technician - Level 1 (Job 1505) in Bethesda, MD to deliver end-to... ...and procurement, and provide strong customer service to scientists, leadership, and executives. The role emphasizes supporting NIH teleconferencing/VoIP tools (MS Teams, Zoom...
- ...of technology services, including... ...conducts and supports scientific research... ...nearly half Windows OS, with some... ...executive VIPs. The Scientific... ...specialized IT support for... ...expert in Mac, Windows, and... ...separate Help Desk, however we... ...experience at an NIH institute or...WindowsFull timeWork at officeLocal areaImmediate start
- DMI is seeking a full-time IT Support Specialist to join the IT Helpdesk and assist with Windows Server, AD, and Microsoft 365 administration. You will... ...from the McLean HQ. Strong customer service, English proficiency, and Mac administration experience are required....WindowsFull time
- ...Kforce has a client seeking an IT Support Specialist for an onsite... ...troubleshooting skills, a customer-service mindset, and experience... ...technical issues involving Microsoft Windows 10, Microsoft Office, Outlook... ...Technicians and the Service Desk * Provide technical support...WindowsHourly payContract workWork at office
$66.57k - $99.86k
...IT Desktop Support Technician II NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want... ...Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on...Temporary workWork at officeRemote workFlexible hours
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