Lead Care Manager

Job Description

Job Description

Salary: $23.00 per hour

EA Family Services is hiring a full-time Lead Care Manager for the Bakersfield area. This position would entail working with a dynamic team providing care coordination/case management for Medi-Cal enrollees. Must love working with people; have a respectful, and objective attitude; be friendly and outgoing. Must have a BA/BS in the social services field. Must be Bilingual, speaking both English and Spanish. The hourly pay is $23.00 per hour. Must pass DOJ/FBI/CAIC clearances.

Lead Care Manager responsibilities include:

Coordinating with individuals and/or entities to ensure a seamless experience for the member and nonduplication of services.

Engage eligible members.

Oversee provision of ECM and CS services, including the completion of the assessment, development of a care plan, and implementation of the care plan

Complete referrals on behalf of Members.

Offer services where the member lives, seeks care, or finds most easily accessible and within managed care plan (MCP) guidelines

Connect the member to other social services and supports they may need, including transportation and Community Supports

Advocate on behalf of members with healthcare professionals

Use motivational interviewing, trauma-informed care, and harm-reduction approaches

Coordinate with hospital staff on discharge plan

Accompany member to office visits, as needed and according to MCP guidelines

Monitor treatment adherence (including medication)

Provide health promotion and self-management training

Lead Care Manager trainings include:

Enhanced Care Management and Community Supports Services

Methods and processes for data sharing

Member rights and responsibilities

Clinical protocols, evidence-based practice guidelines

Population of Focus for specific health needs and cultural awareness and sensitivity

Patient-centered care

Job Type: Full-time

Salary: $23.00 per hour

Application Question(s):

Must pass DOJ/FBI/CAIC clearances

Education:

Bachelor's (Required)

Work Location: In person

Job Types: Part-time

Schedule:

Monday to Friday

Work setting:

Hybrid remote

Ability to commute/relocate:

Varies: Reliably commute or planning to relocate before starting work (Required)

Experience:

Case management: 1 year (Preferred)

License/Certification:

CPR Certification (Required)

Willingness to travel:

25% (Preferred)

Work Location: Varies

Benefits:

• Employee assistance program

Work Location: Hybrid remote in Bakersfield, CA 93301