Hotel Front Desk Attendant

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Responsibilities: • Welcome guests warmly, determine their needs, and manage the registration process. • Provide guests with information about hotel amenities, dining, and travel directions. • Balance cash at the end of each shift and generate reports for the next shift. • Manage guest check-ins and check-outs appropriately • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Qualifications: • Strong customer service skills with a guest-focused approach. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Availability to work flexible schedules, including weekends and holidays. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. • Experience in hospitality or customer service is preferred but not required. Compensation: $11 - $12 hourly

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