IT Asset Technician

Job Description

Job Description

Description

The IT Asset Technician is responsible for supporting the full lifecycle management of enterprise IT assets, including inventory control, imaging, configuration, deployment, maintenance, repair, warehouse operations, and asset tracking. This role ensures the accurate receipt, storage, preparation, and distribution of endpoint devices such as laptops, desktops, thin clients, tablets, mobile phones, and related peripherals.

The technician performs hardware diagnostics and basic repairs, assists with warranty and vendor coordination, and supports large-scale device imaging and deployment activities within a centralized configuration center. Success in this role requires strong attention to detail, organizational skills, technical aptitude, and the ability to thrive in a fast-paced operational environment.

• Receive, inspect, document, and process incoming and outgoing IT equipment and peripherals according to established operational standards.
• Maintain accurate inventory records for laptops, desktops, tablets, mobile devices, thin clients, monitors, and accessories using ServiceNow and related asset management systems.
• Perform routine physical inventory audits and reconcile discrepancies, damaged equipment, and missing assets.
• Support asset tagging, asset disposal, and lifecycle management processes in accordance with organizational policies and security standards.
• Assist with developing and improving asset management workflows, reporting processes, and inventory controls.
• Participate in planning meetings related to device deployments, equipment moves, inventory projects, and storage requirements.

• Prepare new and refurbished devices for deployment by unboxing, asset tagging, imaging, configuring, testing, and repackaging equipment.
• Capture and maintain accurate device information, including serial numbers and asset tag data, for import into ServiceNow, Active Directory, and other enterprise systems.
• Connect devices to imaging infrastructure, networks, and KVM systems to facilitate automated deployment processes.
• Perform software installations and configuration tasks while ensuring compliance with organizational security, hardware, and software standards.
• Support high-volume device imaging and deployment activities within a production-focused environment while maintaining quality and accuracy.
• Provide status updates on imaging assignments and promptly escalate issues or process deviations.

• Perform basic troubleshooting, diagnostics, and hardware repairs on endpoint devices.
• Replace and upgrade hardware components including batteries, keyboards, screens, memory, storage drives, and related peripherals.
• Coordinate warranty repairs, device replacements, and vendor-supported maintenance activities as necessary.
• Verify functionality and readiness of devices prior to deployment to end users.

• Support warehouse inventory control activities, including equipment storage, staging, packaging, and shipment preparation.
• Assist with receiving, moving, organizing, and transporting equipment stock, pallets, and technology assets between locations.
• Help coordinate shipments to satellite offices and secondary distribution locations.
• Operate material handling equipment, including manual pallet jacks, as needed.
• Serve as a member of the device delivery team, including operating company-owned vehicles when required.

• ServiceNow
• IT Asset Management
• Hardware Inventory Control
• Device Imaging & Deployment
• Hardware Troubleshooting
• Inventory Auditing
• Asset Lifecycle Management
• Warehouse Operations
• Endpoint Configuration

• Experience supporting enterprise endpoint devices including laptops, desktops, tablets, smartphones, and peripherals.
• Familiarity with ServiceNow Hardware Asset Management (HAM) or similar asset tracking platforms.
• Basic knowledge of PC hardware diagnostics, repair, and component replacement.
• Experience with device imaging, deployment, and asset management processes.
• Proficiency with Microsoft Excel, Word, Outlook, and Teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and exceptional attention to detail.
• Excellent customer service, communication, and problem-solving abilities.
• Ability to build and maintain effective working relationships with team members, vendors, suppliers, and internal customers.

Job Type & Location

This is a Contract position based out of Skokie, IL.

The pay range for this position is $21.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Skokie, IL.

This position is anticipated to close on Nov 23, 2026.

This is a fully onsite position in Skokie,IL.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.