Inside Sales / Receptionist

Inside Sales / Receptionist

Generator Supercenter is looking for a dual position results-driven Inside Sales / Receptionist to work in our main call center, front office, actively seeking out customers and engaging with our customer prospects. For this dual position, you should be an organized, responsible, and professional individual to join our growing organization. It is essential that you dress business casual, have excellent communication skills, strong interpersonal skills, and great people person skills. Additionally, you should have a basic understanding of computer software and experience handling customers and their inquiries. You will answer, direct, transfer or forward telephone calls, perform miscellaneous clerical tasks, and help keep main areas tidy. Other duties will include assisting the office staff with organizing sales files, preparing potential customer questionnaires, and generally helping keep the visitor areas running smoothly.

Position tasks and responsibilities:

• Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
• Communicating with customers to understand their needs and requirements and identify sales opportunities.
• Proper phone etiquette.
• Answering customers' questions, resolving their concerns, and providing additional information via calls and emails.
• Explaining and demonstrating the functions and features of products and services.
• Maintaining and improving the database of prospects and researching new leads.
• Keeping up to date with product and service information and competitor offers.
• Excellent customer service skills and computer literacy skills. Tend to high volume of calls.
• Basic understanding of Microsoft (Excel/Outlook/Word).
• Monday Friday, hours are from 8-5 or 9-6. Occasional Saturdays as needed.
• Competitive pay: hourly + commission D.O.E.
• Availability for growth.

Receptionist duties:

• Notify personnel of waiting guests/visitors when necessary.
• Update office wide calendars and spreadsheets when needed.
• Help manage office supply inventory.
• Check for incoming mail at box twice daily (morning & afternoon).
• Help sales team maintain or update sales files.
• Update existing customer information.
• Document incoming calls/information as needed.
• Maintain reception, conference room, kitchen and bathroom areas clean.

Competencies & requirements:

• Highly motivated and target driven.
• Excellent selling, communication, and negotiation skills
• Prioritizing, time management, and organizational skills, be attentive to details.
• Relationship management skills and openness to feedback
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome visitors.
• Good customer service, be a friendly people person.
• Listening, verbal and written communication skills.
• Good judgment, adaptability and teamwork.
• Stress tolerance and resilience.
• Multi-tasker - be able to perform various alternate duties as needed.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the ongoing needs of the organization.

We are the largest residential generator installer in the state of Texas and rapidly expanding across the US. Come be a part of our team! Compensation: $15.00 - $20.00 per hour.

Join The Generator Supercenter Family Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.