Program Specialist

Job Title

Program Specialist

Duties

Help

Specific duties include:

• The incumbent is responsible for determining VR&E program eligibility, ensuring all necessary information is accurate regarding date of claim, initial rating notification date etc.
• Fiscal responsibilities include authorizing subsistence allowance awards, Veteran supply purchasing, beneficiary travel and contract administration such as processing referral requests, review QA reports, and authorizing contracting invoices.
• Responsible clerical duties such as scheduling counseling appointments, distributing mail, managing VR&E electronic files, maintaining office supplies and responding to a variety of personal, telephone and written inquiries from VR&E participants and staff.
• Organizes work to meet internal controls, deadlines and mandatory timelines for service delivery.
• Responsible for researching, developing responses, and answering inquiries received from the AVA system or similar VA online inquiry system.
• Under the direct supervision and guidance of the VR&E Officer and/or Vocational Rehabilitation Counselor (VRC), assists in providing administrative case management services for disabled veterans and their dependents.

Promotion Potential

The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-7/9.

Work Schedule

Full time, Monday - Friday 8:00 a.m. - 4:30 p.m.

Position Description/PD#

Program Specialist; PD38787A and PD38786A