Customer Service Associate

Store Customer Service Rep

Join our team as a Customer Service Representative at our Mount Vernon location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Deliver outstanding customer service in a fast-paced environment
• Maintain cleanliness of the work area
• Collaborate with team members to ensure smooth operations
• Handle customer inquiries and resolve issues promptly
• Assist with additional tasks as needed to support the store's operations

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and written
• Capability to follow directions and adhere to company policies
• Basic math skills for handling cash transactions
• Ability to multitask efficiently in a fast-paced environment
• Physical ability to lift up to 25 lbs.
• Flexibility to work weekends and holidays
• Organizational skills to manage multiple orders simultaneously
• Team-oriented mindset with a willingness to collaborate
• Empathy and patience when dealing with customer concerns
• Previous customer service experience preferred but not required
• High school diploma or equivalent (preferred)

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.