Member Experience Representative
$21.5 per hourAston Carter
Health Insurance Benefits Administrator
Administers health insurance benefits for our members and reps take calls from providers and members regarding claims, benefits, and eligibility. 50-60 incoming calls daily. Need call center background experience to be considered; healthcare is a plus!
Fully onsite, shifts are between 7a-7p, 8 hours shift. Shifts are given during training in the first week. PLEASE ENSURE CANDIDATES ARE OPEN TO A SHIFT ANYTIME BETWEEN 7a-7P. They submit a preference for 3 shifts within that time frame. They typically get their first preference, but can't guarantee it. During the first 3 weeks, contractors will only work 30 hours a week during training
During the first week of training the supervisors will discuss with MER what their 1, 2 and 3rd preference will be for a 9-hour shift (include two 15-minute paid breaks and a 30-minute unpaid lunch)
For the full term of the contract, contractors are not able to work remotely. If they are hired on as perm staff, they then would be eligible for a hybrid schedule if they are meeting all attendance, quality and productivity standard.
Job Type & Location: This is a Contract to Hire position based out of Bloomington, MN.
Pay and Benefits: The pay range for this position is $21.50 - $21.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully remote position.
Application Deadline: This position is anticipated to close on Jun 26, 2026.
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