Senior Inside Sales

Senior Inside Sales Rep

The Inside Sales Rep provides management and oversight of U.S. Navy pumps projects from the request for quotation (RFQ) through product delivery and post-installation testing. The Inside Sales Rep serves as a single point of contact for the customer's purchasing, engineering, operations, and quality departments. The Inside Sales Rep is responsible for managing or directly providing customer service and inside sales support. This role also provides technical assistance, support and value selection of products for various applications taking into consideration price and availability, consulting with other internal stakeholders when required.

Key responsibilities include:

• Reviews customer requests for U.S. Navy project quotations coordinating with other teams including engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, factory capacity, and financial results
• Prepares and submits written (verbal where appropriate) quotations for U.S. Navy project customers and representatives in accordance with CIRCOR and customer requirements
• Facilitates initiative-taking customer communications and addressing customer inquiries throughout the duration of the quotation and purchase order acceptance process
• Based on Application Engineer input, recommends product or service enhancements to improve customer's satisfaction and sales potential
• Documents sales and marketing activities along with tracking of opportunities

Candidate profile:

Knowledge, skills & abilities:

• Knowledge of Terms and Conditions, FAR/DFAR is necessary
• Strong commitment to process and procedure adherence - In-depth understanding of concepts and principles in customer service. Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision
• Self-starter, organized, thorough, and meticulous
• Able to plan and prioritize work to meet demanding customer and internal deadlines
• Able to maintain a high level of accuracy producing quality work when working under pressure
• Intermediate data entry skills and is proficient using Microsoft Word, Excel, and Outlook software

Education & experience:

• Bachelor of Science degree, preferably in or with appropriate valve, regulator, and fluid mechanics/control related coursework, education, or experience will be considered. Significant work experience can be substituted for educational requirements on a case-by-case basis
• 2-4 years' technical customer service experience in manufacturing support
• 5 years' experience in a technical environment. Familiar with standard manufacturing concepts, practices, and procedures

Other:

• U.S. Citizen

Company background:

CIRCOR International is one of the world's leading providers of mission critical flow control products and services for the Industrial and Aerospace & Defense markets. The Company has a product portfolio of market-leading brands serving its customers' most demanding applications. CIRCOR markets its solutions directly and through various sales partners to more than 14,000 customers in approximately 100 countries. The Company has a global presence with approximately 3,100 employees with headquarters in Burlington, Massachusetts. For more information visit our website at

In late 2023, CIRCOR was acquired by the private equity firm Kohlberg Kravis Roberts & Co. L.P. (together with its affiliates, "KKR"). The news release is available here along with additional information about KKR and its unique approach to employee ownership can be found at the end of this document.

Equal opportunity statement:

CIRCOR is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities, veterans, women, and minorities are encouraged to apply.

Benefits:

Why work at CIRCOR:

Employee Ownership Program:

As part of CIRCOR's acquisition by KKR, you're not just an employee you are an owner. All employees are owners of the company and everyone has a stake in the company's success. Our ownership culture fosters a sense of pride and accountability, driving innovation and excellence across all levels of the company.

Since 2011, KKR portfolio companies have awarded billions of dollars of total equity value to over 60,000 non-senior management employees, demonstrating how broad-based engagement and alignment can create business value while driving greater financial inclusion.

Other benefits include:

• Generous paid time off policy
• Medical, Dental, Vision Insurance available first day
• Company Paid Life Insurance and Short-Term Disability Insurance
• Educational Assistance
• 401k with company match
• Employee Referral Bonus Program

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.