Eligibility Specialist-TANF

Applying For: Job Summary: This is a professional position responsible for determining eligibility for clients under the federally funded programs of Temporary Assistance for Needed Families (TANF). Essential Functions: Establish and maintain a positive working relationship with HFC customers Process the initial case Temporary Assistance for Needy Families (TANF) eligibility and re-determination Process initial and redetermination eligibility determinations for Guardianship Assistance Program (GAP) cases within FSFN/CCWIS Generate, review, and analyze FSFN/CCWIS reports and Excel tracking logs to monitor case activity, program compliance, and performance outcomes. Maintain complete, accurate, and audit-ready electronic case records by timely uploading, organizing, and verifying supporting documentation within FSFN/CCWIS Ensure all case-related documents are scanned, indexed, and maintained in FSFN/CCWIS in accordance with record retention and documentation standards Conduct quality assurance reviews and resolve discrepancies identified between FSFN/CCWIS, financial systems, and supporting databases Collaborate with RevMax, Finance, CMO, and DCF staff to obtain required information, resolve eligibility issues, and ensure accurate case processing Provide cross-functional support and backup coverage for unit staff to maintain continuity of operations and timely service delivery Coordinate the monthly distribution of Adoption TANF redetermination packets, including required notices, forms, follow-up reminders, and tracking of responses from adoptive parents Monitor and process Medicaid-related adoption closures in FSFN/CCWIS and facilitating closure of adoption Medicaid cases for youth reaching age 18 Retrieve, organize, and provide documentation requested for internal reviews, state audits, federal monitoring activities, and other compliance-related inquiries Maintain knowledge of TANF, GAP, Medicaid, child welfare, and related eligibility policies, procedures, and system updates through ongoing training and professional development Identify process improvement opportunities and communicate recommendations to supervisor to enhance efficiency, accuracy, and compliance Perform special projects as assigned Qualifications: HS Grad or GED required. Associate’s degree in social work or related field preferred. Two years of office experience required. Experience working within the child welfare system preferred. Strong knowledge of Title IV-E and TANF eligibility determination. Working knowledge of Microsoft Word, Excel and PowerPoint. Benefits: We offer excellent benefits package with tuition assistance, domestic partner coverage, retirement & generous paid time off. Salary: $44K Additional Information: Drug free workplace. Drug testing required. EOE/M/F/D/V. Essential Functions: Establish and maintain a positive working relationship with HFC customers Process the initial case Temporary Assistance for Needy Families (TANF) eligibility and re-determination Process initial and redetermination eligibility determinations for Guardianship Assistance Program (GAP) cases within FSFN/CCWIS Generate, review, and analyze FSFN/CCWIS reports and Excel tracking logs to monitor case activity, program compliance, and performance outcomes. Maintain complete, accurate, and audit-ready electronic case records by timely uploading, organizing, and verifying supporting documentation within FSFN/CCWIS Ensure all case-related documents are scanned, indexed, and maintained in FSFN/CCWIS in accordance with record retention and documentation standards Conduct quality assurance reviews and resolve discrepancies identified between FSFN/CCWIS, financial systems, and supporting databases Collaborate with RevMax, Finance, CMO, and DCF staff to obtain required information, resolve eligibility issues, and ensure accurate case processing Provide cross-functional support and backup coverage for unit staff to maintain continuity of operations and timely service delivery Coordinate the monthly distribution of Adoption TANF redetermination packets, including required notices, forms, follow-up reminders, and tracking of responses from adoptive parents Monitor and process Medicaid-related adoption closures in FSFN/CCWIS and facilitating closure of adoption Medicaid cases for youth reaching age 18 Retrieve, organize, and provide documentation requested for internal reviews, state audits, federal monitoring activities, and other compliance-related inquiries Maintain knowledge of TANF, GAP, Medicaid, child welfare, and related eligibility policies, procedures, and system updates through ongoing training and professional development Identify process improvement opportunities and communicate recommendations to supervisor to enhance efficiency, accuracy, and compliance Perform special projects as assigned Additional Information: Drug free workplace. Drug testing required. EOE/M/F/D/V. Heartland for Children (HFC) does not discriminate in employment opportunities or practices based on disability, race, color, religion, sex, national origin, age, marital status, or any category protected by law. HFC will make reasonable accommodations for qualified individuals with known disabilities unless doing so creates an undue hardship for the organization. Heartland for Children is a community-based care lead agency contracted with the Department of Children and Families. © 2024 Heartland for Children. All rights reserved. 1239 E. Main Street Bartow, Florida 33830 View phone number on click.appcast.io #J-18808-Ljbffr Heartland East