Receptionist - State Farm Agent Team Member

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Us

Welcome to our fun, energetic office , where collaboration and success go hand in hand. Since starting with State Farm in 2008, I’ve built a dynamic and supportive team of 4 talented professionals plus myself, creating an environment that blends hard work with positivity. We even offer a hybrid work environment for flexibility and work-life balance.

Beyond the office, I’m passionate about leadership and community. With a Bachelor’s in Marketing and a Master’s in Organizational Leadership , I’m also a board member of the Orchard Park Academy of Finance and an active member of the Orchard Park Chamber of Commerce . As a proud boy mom and sports mom , I understand the importance of balancing family, work, and personal growth—and I bring that same energy to my team.

Why Join Us?

We’re a close-knit team that values collaboration, growth, and fun. With a mix of team competitions , incentives, and a hybrid work model, we create a supportive environment where success is celebrated. If you’re ready to bring your skills to an engaging and dynamic office, we’d love to meet you!

Job Description

As a Receptionist - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:

• Engaging with customers through various channels, including phone, email, and chat.
• Providing friendly and efficient assistance with policy inquiries, updates, and claims.
• Utilizing digital tools and platforms to connect with a younger demographic.
• Collaborating with a dynamic team to ensure timely and effective issue resolution.
• Proactively identifying opportunities to enhance customer satisfaction.

Qualifications

• Excellent communication skills, both written and verbal.
• Tech-savvy with a familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus, but not required.

Requirements

• High school diploma or equivalent; college degree is a plus.
• A positive and proactive attitude towards learning and growth.
• Familiarity with social media platforms and digital communication tools.
• Ability to work in a collaborative team setting.
• Willingness to obtain relevant insurance licenses (training will be provided).

Valerie Parillo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.