Training Specialist

Coastline Federal Credit Union is seeking an energetic and collaborative Training Specialist to support employee development and organizational success. This role is responsible for designing and delivering engaging training programs that support onboarding, professional growth, and operational excellence across the Credit Union. We foster a work environment where Excellence, Fun, Unity, and Respect come together. More than just a team, we are a family-oriented organization that values personal growth, collaboration, and a positive work-life balance. Be part of a culture that not only drives success but makes every day fulfilling and enjoyable. Essential Duties include: Develop, implement, and administer employee training programs for all Credit Union employees. Design and deliver training using a variety of methods including instructor-led sessions, individual coaching, workshops, demonstrations, videos, and digital learning tools. Facilitate new hire orientation and provide ongoing training related to procedures, products and services, member excellence, sales skills, and refresher courses. Create, update, and maintain training materials including manuals, guides, reference guides, AI platform and digital resources. Manage and administer the Credit Union’s Learning Management System (LMS) including planning, tracking and coordinating annual compliance training. Collaborate with departments to identify organizational training needs and recommend learning strategies that support employee growth and performance improvement. Required Skills: Proficiency in Microsoft Office. Proficiency in utilizing training technology platforms to develop instructional videos and training content/materials for internal platforms. Strong presentation, communication, and organizational skills. Ability to motivate, coach, and engage employees at all levels. Education and Experience: Minimum of 2 years of relevant work experience, credit union and/or training required. Thorough knowledge of credit union products and services preferred. High school diploma or equivalency required. Bachelor’s degree in business, management, organizational development or related field preferred. Some of our Benefits include: Medical, Dental and Vision Insurance Paid Time Off Paid Holidays (13) 401k & Company Match Life Insurance, Short-Term and Long-Term Disability InsuranceIncentive Plan Discount savings on movie tickets, theme parks and more The above statements describe the general nature and level of work being performed by the person(s) assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Employees can be asked to do other duties to help fulfill our mission, drive our vision and abide by our core values. Coastline Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, creed, ancestry, citizenship, religion, color, gender, gender identity, gender expression, age, national origin, political belief, sexual orientation, genetic information, marital status, disability or any other protected characteristic or status under applicable federal, state and local laws. #J-18808-Ljbffr