Technical Trainer

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. The Opportunity The Technical Trainer assists with local training processes and procedures. The role reports to the site General Manager/Plant Manager and has dotted lines to Operations, Learning & Development, ensuring that training is completed for Operator/Craft Job Certification. The role will be a key contact/ trainer for team members, responsible for assessing teammate machine skills, providing feedback, and conducting machine certifications, as well as assessing line of progression movements. Key Responsibilities Completes daily technical training on the floor to assist with the Certification of team members in their roles Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools Supports site-specific technical learning solution creation (SOPs, Guided Workflows, Technical Learning Aids - to assist with training) Develops, builds, and maintains relationships with trainees & leaders in their role Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to evaluate industrial experience, and provides perspective on hiring decisions. Conducts training on all shifts Influences others to be safety-minded Team member will be certified through a Train the Trainer process, supporting the management of day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content Performs other job duties as assigned. What You Need to Succeed Critical Skills / Capabilities Growth and Results Oriented: Results-oriented person who looks for constant ways to improve Innovation: Able to support the implementation of new processes and new learning technologies to drive training into the flow of work Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR, and leading people or teams (self-awareness) Accountability: Holds self and others responsible for actions and results Influence: Able to partner and build relationships to influence teams to work together, share best practices, and develop and drive practical training for operations teams Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/ or when to seek additional input, and drives for consensus Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes Quality: Actively work to ensure quality is maintained while minimizing waste Technical Skills 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred 2 – 4 years’ experience in a manufacturing environment preferred Knowledge of Learning Management Systems preferred Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms Other Qualifications: Facilitation/ Presentation Skills Partnering Problem Solving/ Continuous Improvement Professionalism Must have a high school diploma or G.E.D What We Offer A workplace culture built on integrity, respect, accountability, and excellence. Comprehensive training and ongoing opportunities to learn and grow. Competitive compensation based on experience, skills, and performance. A career with a global packaging leader where Safety, Sustainability, and Inclusion are foundational to daily operations. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. #J-18808-Ljbffr