Warehouse Lead

Step into the world of T&A Supply Company-where innovation meets tradition. For more than 60 years, we've been a trusted name in top-quality flooring solutions, proudly serving our customers with a legacy built on reliability, innovation, and service.

We're excited to welcome a new Warehouse/Shipping Lead to our team! If you're looking for a role that encourages fresh ideas, collaboration, and continuous improvement, this could be the perfect fit.

We're searching for someone who thrives in a fast-paced environment and is ready to make a meaningful impact through hands-on problem solving, customer-focused service, and a commitment to excellence. If that sounds like you, we want to hear from you!

This is more than just a job-it's a chance to grow your career with a company that values people, passion, and progress. Join the T&A Supply Company family and help shape the future of flooring.

Job Summary:


The Lead Warehouse Associate is responsible for supporting warehouse and distribution operations through effective communication, documentation, and coordination between internal teams, vendors, and customers. This position plays a key role in ensuring efficient product flow, accurate documentation, and timely service. The ideal candidate demonstrates strong attention to detail, leadership in training and troubleshooting, and a commitment to maintaining operational excellence. Hours: Monday to Friday 12:00PM to 8:30PM.

What we offer:

• Medical Insurance - Open Access Network plan through Cigna, includes Virtual Care and a Health Reimbursement Account (HRA) funded by T&A Supply Company.
• Dental Insurance - Preventive, basic, and major dental services plus orthodontia coverage for children up to age 19.
• Vision Insurance - Annual exams, glasses, and contacts.
• Life & Disability Insurance - Employer-paid Basic Life, AD&D, and short and long-term disability coverage, with optional supplemental plans.
• Retirement Savings - 401(k) with employer match; Traditional and Roth options available.
• Paid Time Off - PTO, Extended Illness Bank (EIB), paid holidays, bereavement, and jury duty leave.
• Voluntary Plans - Optional accident, critical illness, hospital indemnity coverage and identity theft protection.
• Employee Assistance Program (EAP) - Free, confidential counseling and referral services, available 24/7.
• Employee Discount Program - Discount on personal use of flooring and installation products.
• Referral Bonus Program - Earn a bonus for successful employee referrals.
• Financial & Benefits Support - Free financial education services and concierge-style benefit advocates.

What you will be doing:

• Communicate staffing needs to Operations Management team to ensure company production goals are met. Participate in interviewing, and training of new personnel.
• Complete all duties as assigned involving returns, claims and return authorizations including inter-office communication, external communication and follow up.
• Review, respond and understand manifest instructions, packing list information and all product/vendor information. Review vendor documents and reporting/identify discrepancies and follow up as needed with vendors and management.
• Trouble shoot IRR's and work with the team and individuals to eliminate errors and train to process documents.
• Respond to inquiries from internal and external customers in a professional manner. All efforts must support meeting our customer service expectations as outlined and required by the Company.
• Successfully complete shipping documents, including bill of lading paperwork. This position requires a thorough understanding of all federal, state and company laws/rules related to shipping products.
• Promptly and professionally complete of all assigned correspondence via written and electronic responses.
• Ensure proper levels of inventory and supplies for the warehouse at all times to ensure your team has the ability to perform assigned tasks and meet team goals.
• Ensure that all daily department checklist objectives are met and communicated to the Operations Leadership Team.
• Adhere to company policies, procedures and workplace guidelines. This position requires a satisfactory understanding of company policies, procedures and workplace guidelines.
• Promote and perform all assigned duties in a safe manner in support of company policies and procedures. The expectation includes reporting any potential hazards as well as correcting potential unsafe situations.
• Perform other duties as assigned.

What we are looking for:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• High school diploma or equivalent required.
• Previous experience as a Warehouse Lead or Supervisor preferred.
• 3-5 years of experience as a Warehouse Associate or similar position preferred.
• Must have proficient data entry, math, and reading and verbal/written communication skills.

Physical Requirements:

• Prolonged periods of standing and operating forklifts and pallet jacks.
• Must be able to lift up to 60 lbs.
• Must be able to push, pull, lift, stretch and stand for prolonged periods of time.

T&A Supply Company Inc. is an equal opportunity employer. All employees and applicants will be considered for transfers, promotions, and employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.