Product Strategy Manager
Cosmo Appliances
Job Description
Job Description
Benefits:
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Take ownership of the Cosmo product line and make data-driven decisions
- Develop product manuals, packaging artwork, carton and product labels, and ensure consistent logo placement across all materials.
- Collaborate with marketing teams to ensure accurate and compelling online product representation.
- Support customer service and after-sales teams by addressing questions about product issues, defects, or improvement areas and relaying inquiries to overseas factories.
- Communicate extensively with overseas factories regarding new product development, updates, and improvements.
- Review and test product samples to evaluate new developments and market fit.
- Analyze product defects, generate detailed reports, and provide actionable insights to management for quality improvements.
- Other duties may be assigned
- High School diploma or equivalent, required.
- Minimum of 2 year of customer service/customer relations experience
- Industry experience (plus but not required)
- Technologically/Mechanically savvy
- Written and Oral Communication Skills
- Detail-Oriented
- Excellent Organizational and Problem-Solving skills
- Proficiency in English (Bilingual is a plus)
- Proficiency in Microsoft Word, Excel (plus)
- Schedule: Monday-Friday, 9am-5:30pm
Vacancy posted 15 days ago
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