Safety Monitor (UNION AFSCME)

SALARY RANGE: $23.394 - $29.971 per hour Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for the range. 37.5 hours per week Schedule To be determined; may include mornings, afternoons, evenings and weekends. NATURE OF WORK: This position actively maintains a safe, secure and pleasant environment for Library visitors and staff through the enforcement of Library rules keeping in mind the Library's goal of access for all and equal treatment of all. ESSENTIAL FUNCTIONS (Specific assignment will include some or all of the following): Make frequent visits through the entire facility to ensure safety and security. Engage with patrons and staff in a positive, effective manner. Close and secure the Main Library. May close and secure the Branch Libraries. Respond to incidents and emergencies. Defuse conflicts among patrons. Contact Police as needed, including filing complaints and making court appearances. Write reports and gather information that may be used in a court of law to prosecute offenders. Set-up meeting rooms and empty book drops as needed. Provide support to the Library's Maintenance staff as needed. Provide excellent customer service to all staff and visitors. Other duties as assigned. Minimum Requirements Of Work Must possess a high school diploma or GED. Must possess two years or more of public safety or social work experience. Must be able to work a flexible schedule. Law enforcement experience desired. Ability to effectively deescalate a wide variety of conflicts. Ability to communicate effectively, comfortably and intelligibly in person, on the phone and on-line. Ability to add, subtract, multiply and divide all units of measure to perform the four operations with like or common decimal fractions; to compute ratio rate, and percent and measures; to perform arithmetic operations involving all American monetary units. Ability to establish and maintain effective working relationships with a diverse group of customers and staff throughout the Library, as well as outside the organization. Ability to multitask many variable duties, requests and responsibilities. Ability to read, understand and interpret manuals, policies and procedures, rules, regulations, journals, memos, letters, reports and legal documents. PHYSICAL REQUIREMENTS OF WORK: The worker is subject to both inside and outside environmental conditions. Ability to perform heavy manual labor including lifting and moving heavy objects, bending, stooping, climbing ladders, and stripping floors. Ability to exert up to 50 pounds of force occasionally and/or up to 50 pounds frequently, and up to 20 pounds of force constantly in order to move objects. Ability to lift chairs and tables, and deliver heavy materials and equipment. Ability to work outdoors, occasionally, in a variety of weather conditions such as extreme cold, high winds, rain, snow, sleet, high temperatures and humidity. Frequently exposed to cleaning chemicals, odors, dust and dirt. SUPERVISION: Under the supervision of the Library Safety Manager, work is performed with the guidance of managerial staff. The individual has contact with other Library and City staff at all levels, and uses the necessary resources to meet and achieve goals and/or objectives. Work is assigned through specific projects and customer/staff requests. The employee is responsible for prioritizing work tasks, and for identifying and utilizing the appropriate resources to resolve a problem or situation and/or research and analyze specific requests. Work performance is reviewed through observation, completion of projects, status reports, conferences and meetings. Guidance is provided through the City Code, departmental policies, City operating practices and procedures, and other resources as applicable to specific projects assigned. Work is evaluated at least annually, with respect to quality, quantity, customer service, problem-solving ability and performance in accordance with this classification standard. PUBLIC CONTACT: The employee has regular and frequent contact with the general public. SELECTION METHOD TYPE OF ELIGIBILITY LIST LIFE OF ELIGIBILITY LIST Qualifications Assessment Category List Two (2) Years Structured Oral Interview Chosen candidates will be subject to a qualifying pre-employment medical examination and drug/alcohol screen. The City of Evanston is committed to making all public meetings accessible to persons with disabilities. Any citizen needing mobility or communications access assistance should contact the Human Resources Division at View phone number on click.appcast.io (voice) or View phone number on click.appcast.io (TTY). #J-18808-Ljbffr City of Evanston