Senior Field Service Technician

Senior Field Service Technician | Findlay, OH

Fix It. Troubleshoot It. Keep Operations Running Strong.

If you're a hands-on technician who enjoys working with tools, solving mechanical issues, and supporting customers in the field, this role was built for you.

As a Senior Field Service Technician, you'll work on pumps and equipment, performing maintenance, repairs, and troubleshooting to keep systems running safely and efficiently.

Why This Role Is Different

• You'll focus on hands-on mechanical work and troubleshooting
• You'll work directly in the field supporting customer sites
• You'll have ownership of repairs and service execution
• You'll gain exposure to both mechanical and electrical systems

What You'll Be Doing

• Perform field service work including maintenance, repairs, and troubleshooting of pumps and equipment
• Use hand tools, power tools, and diagnostic equipment to complete repairs
• Perform routine inspections and preventative maintenance
• Diagnose and resolve mechanical issues and equipment failures
• Support installation, setup, and start-up of equipment at customer sites
• Identify equipment damage and determine corrective actions
• Work directly with customers to resolve issues and ensure satisfaction
• Maintain a safe work environment and follow safety procedures
• Support electrical troubleshooting when needed

Where You'll Make an Impact

You'll be in the field working on real equipment and solving real problems. Your ability to quickly diagnose and repair issues keeps customer operations running and minimizes downtime.

What You Bring

• High school diploma or equivalent
• Experience as a Service Technician, Field Service Technician, or similar hands-on role
• Strong mechanical skills and experience working with tools
• Ability to troubleshoot and repair industrial or mechanical equipment
• Experience working independently in the field
• Valid driver's license
• Electrical experience is a plus (motors, control panels, basic troubleshooting)
• Strong communication and customer-facing skills

What You'll Get

• Competitive compensation and full benefits package
• PTO, health, dental, vision, and retirement plans
• Training and career growth opportunities
• Hands-on field experience across different systems and sites

About Xylem

Xylem is a Fortune 500 global water solutions company dedicated to solving the world's most critical water challenges. With 23,000 employees across more than 150 countries, Xylem is focused on innovation, sustainability, and making a meaningful impact every day.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation