Ford & CDJR Service Advisor

Automotive Service Advisor

Veero Auto Group is looking for an Automotive Service Advisor to join our growing service department at Veero Ford & Chrysler Dodge Jeep Ram of Morris.

We are a fast-growing rural dealership focused on building a modern, process-driven service operation with strong leadership, accountability, and customer experience at the center of everything we do.

This is an excellent opportunity for someone who enjoys working with customers, staying organized in a fast-paced environment, and being part of a dealership that is actively investing in growth, training, technology, and fixed operations.

Whether you are an experienced advisor looking for a better culture and quality of life, or someone ready to grow your automotive career, we want to talk with you.

Relocation assistance may be available for qualified candidates.

Morris offers a strong sense of community, low cost of living, excellent schools, and easy access to lakes and outdoor recreation throughout Stevens and Pope County. You can enjoy a high quality of life without giving up career opportunity.

Our dealership combines small-town values with big-city opportunity and manufacturer support from Ford and Chrysler Dodge Jeep Ram.

Position Overview

As a Service Advisor, you will serve as the primary connection between customers and the service department. Youll help guide customers through the repair process, communicate recommendations clearly, and ensure repairs are completed accurately and efficiently.

The ideal candidate is organized, customer-focused, professional under pressure, and motivated to help grow the service business.

Responsibilities

• Greet customers promptly and professionally
• Listen to customer concerns and accurately document repair requests
• Build and manage repair orders
• Provide clear estimates, timelines, and repair recommendations
• Communicate with technicians throughout the repair process
• Keep customers updated regularly on repair status
• Review completed work for accuracy and quality
• Assist with warranty documentation and approvals
• Follow up with customers after service visits
• Help maintain a positive, team-oriented service environment

Qualifications

• Previous automotive service advisor experience preferred
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Organized and detail-oriented
• Basic understanding of automotive repair and maintenance
• Comfortable using computers and dealership software systems
• Valid drivers license with acceptable driving record

Ford, CDJR, Xtime or Dealertrack experience is a plus but not required.

What We Offer

• Competitive pay with performance opportunity
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Paid OEM and dealership training
• Employee vehicle purchase program
• Career advancement opportunities within a growing dealership group
• Supportive leadership team invested in fixed operations growth
• Modern facility and updated technology

Schedule

• Full-time
• MondayFriday
• Occasional Saturdays as needed

Equal Opportunity Employer

Veero Ford & Chrysler Dodge Jeep Ram is an Equal Opportunity Employer committed to creating a respectful and inclusive workplace for all employees.