Operations Supervisor

Supervisor – Cleaning Operations The Supervisor is responsible for overseeing cleaning operations at an assigned facility, ensuring high performance, client satisfaction, and full compliance with service agreements. This role provides strategic leadership, manages staff, and serves as a liaison between the client, operations teams, and internal leadership. Shift: 1st Shift Pay: $30 per hour (hourly range may vary based on experience, skills, abilities, geographic location, and market data). Benefit Information: ABM offers a comprehensive benefits package. For full information, visit ABM’s Annual Benefits-Staff and Management page. Account & Client Management Serve as a point of contact for the client regarding all cleaning services within scope. Lead service reviews, communicate performance metrics, and resolve concerns or escalations. Oversee end-to-end cleaning operations, including specialized/project work such as floor scrubbing, tile removal, and furniture moving. Plan, schedule, and ensure proper execution of all cleaning activities. Coordinate with Cleaning Leads to maintain workflow efficiency and appropriate coverage. Leadership & Team Management Directly manage Cleaning Leads and indirectly oversee all site cleaning personnel. Establish performance expectations and provide ongoing coaching and development. Ensure adequate staffing levels to meet operational demands. Promote a culture of accountability, teamwork, and continuous improvement. Safety & Compliance Ensure all operations adhere to site safety requirements, including use of PPE, chemical handling procedures, and working at heights (ladders, MEWP). Coordinate with correct parties on compliance with approved procedures for specialized tasks. Participate in safety initiatives, audits, and investigations with the ABM Safety management team. Ensure proper resource allocation and scheduling for project completion. Reporting & Communication Ensure accurate documentation of all scheduled and project-based work. Required Skills & Qualifications Proven leadership experience supervising leads and large teams. Strong understanding of industrial/commercial cleaning operations and safety standards. Excellent client-facing communication and relationship management skills. Strong organizational, problem-solving, and decision-making abilities. High school diploma or GED required. Excellent customer service, teamwork, and communication skills. Attention to detail, time management, inventory control, documentation, and reporting skills. Associate degree preferred. 1–2 years’ experience in semiconductor industries preferred. Physical Requirements Ability to walk job sites and perform inspections regularly. Capability to occasionally support or observe physical cleaning activities. Comfort working in industrial environments and around equipment. Work Environment Industrial or manufacturing facility environment. Combination of office-based management and field oversight. Involvement in both routine operations and reactive/project-based services. Success Metrics / KPIs Quality inspection results (completion of inspection rounds). Equal Employment Opportunity Statement ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. Compliance Statement ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. #J-18808-Ljbffr