Facility Manager

Facility ManagerThe purpose of this position is to provide leadership and management for the facilities organization at a specific location, set of buildings, or campus environment. The Facilities Manager is charged with the day-to-day implementation of policies, procedures, programs and workplace services delivery that provides a well-managed and well-maintained building. An emphasis of this role is placed on a positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination with the client's goals and objectives. This position coordinates the activities, financials, vendors and manpower required for current and future needs of the building and operations.Essential Functions and ResponsibilitiesEnsure the day-to-day operations of the facility(ies) or campus, including custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directivesManage all contracts to ensure they are reviewed on a regular basis and are bid out as required; verify that invoices match contract pricingSupervise all maintenance programs relating to the interior and exterior conditions and appearance of the propertiesRespond positively and promptly to requests from building tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA's)Ensure that all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report, and other reports and documentation, as requiredPrepare, review, and give initial approval and as needed all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(ies) or complex.Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plansAssist in the development of capital budgets for the property. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiativesCollect, analyze and report statistical data as may be required to provide accurate and current assessment of facility management objectivesHire, train and motivate facility personnel. Maintain positive staff relations. Conduct or approve performance evaluations for staffThoroughly familiar with the management contract and all requirements contained thereinMonitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims, as requiredKey CompetenciesCommunication Proficiency (oral and written)Technical ProficiencyProblem Solving/AnalysisLeadershipTeamwork OrientationRelationship ManagementFinancial ManagementImportant EducationBachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration requiredImportant ExperienceA minimum of 5-7 years of commercial high-rise, campus environment, and/or property portfolio management experience requiredAdditional Eligibility QualificationsCertified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications preferredAbility to read and understand construction specifications and blueprintsProficient in understanding management agreements and contract languageExcellent computer and systems knowledge: Strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint)Strong discipline of financial management including financial tracking, budgeting and forecastingKnowledge of Financial Systems (Yardi a plus)Skilled in Building Management Systems maintenance and monitoringWork EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be required to travel outside between properties in varying weather conditions.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50-75% of the time; and extend hands and arms in any direction.Other DutiesThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.