Information Technology (IT) Technician

Job DescriptionSchedule: Full Time WeekdaysLocation: Wythe County Community HospitalHourly Range: $19-$25.69Your experience mattersWythe County Community Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Information Technology (IT) Technician joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.About our TeamJoin a dedicated and innovative IT team at the forefront of healthcare technology. We support a dynamic hospital environment where your work directly impacts patient care, staff efficiency, and operational excellence. This is a fantastic opportunity to launch your IT career in a meaningful way—combining cutting-edge systems, real-world problem-solving, and the chance to grow within the ever-evolving healthcare industry. Whether you're just starting out or looking to apply your tech skills in a purpose-driven setting, our team offers the mentorship, support, and experience to help you thrive.How you'll contributeAn Information Technology Technician who excels in this role:Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary.Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges.Provides end-user desktop training and minor hardware/peripheral repair as appropriate.Why join usWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities.What we're looking for - Applicants should have a High school diploma or equivalent.Associate's degree IT or related field is preferred.2 years of experience in IT or related field is preferred, preferably in a healthcare environment.Must possess high level of customer service.More about Wythe County Community HospitalWCCH is a 100-bed acute care hospital that has been offering exceptional care to the Wythe County community for over 53 years. We are proud to be recognized by Joint Commissions Gold Seal of Approval, Leapfrog Safety Grade A and a National Quality Leader by LifePoint Health.EEOC StatementWythe County Community Hospital is an Equal Opportunity Employer. WCCH is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.