Credit Analyst

Who We Are:

We are Newark, an Avnet Company, part of Farnell Global, the fast and reliable distributor of products and technology for electronic and industrial system design, maintenance, and repair. From research and design through prototype to production, we are here to help you access the products and services you need 24/7. With more than 80 years of experience, 47 localized websites, and a dedicated team of over 3,500 employees, we provide every component you need to build the technology of tomorrow.

Farnell Global trades as Farnell in Europe, Newark in North America, and element14 throughout Asia Pacific. We also sell direct to consumers through a network of resellers, and our CPC business in the UK.

We have been part of the established global technology distributor, Avnet, since 2016. Today, this relationship allows us to support our customers at every stage of the product life cycle, offering a truly unique distribution model, as well as expertise in end-to-end delivery and product design.

Job Summary:

Minimizes financial risk to the company by investigating and evaluating new and existing customers' creditworthiness and analyzes credit risk. Researches and resolves billing disputes. Recommends and/or implements credit extensions, revocations or collections referrals.

Principal Responsibilities:

• Researches and verifies credit data on customers to establish or update lines of credit.

• Assesses, recommends and/or approves credit limits.

• Investigates and resolves customer invoice disputes to facilitate payment from, or issuance of, credit to customer.

• Reviews customer accounts for aging of unpaid balances and pending orders, solicits payments on overdue accounts, places delinquent accounts on 'hold' status until payment arrangements are secured, determines payment plans/schedules.

• Follows up on payment arrangements and recommends transfer of outstanding customer accounts to collection agencies.

• Develops and maintains relationships with outside credit and/or collection agencies.

• Maintains a variety of files and records associated with delinquent accounts, incomplete files and credit risks.

• Maintains and updates electronic and/or hard copy files in a timely and accurate manner.

• Other duties as assigned.

Job Level Specifications:

• Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.

• Completes complex assignments requiring significant judgment, initiative and problem solving skills.

• Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.

• Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts.

• Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.

Work Experience:

• 2 years+ of Credit /Collections experience preferably dealing with Outsourced, Attorney or 3rd party agencies.

• Excellent written and verbal communication skills.

• Ability to comply to work instructions.

• Ability to work independently while meeting stated objectives consistently.

• Excellent knowledge of MS office products especially MS Excel.

• Ability to learn in-house systems (Siebel and BPCS) including queries.

• Excellent decision-making skills.

Education and Certification(s):

• High School Diploma or equivalent

• College degree or classes taken are recommended but not required

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What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet's ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs - from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

• Generous Paid Time Off

• 401K and Pension Plan

• Paid Holidays

• Family Support (Paid Leave, Surrogacy, Adoption)

• Medical, Dental, Vision, and Life Insurance

• Long-term and Short-term Disability Insurance

• Health Savings Account / Flexible Spending Account

• Education Assistance

• Employee Development Resources

• Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at View phone number on click.appcast.io.