Wait Person

Job Description

Job Description

Make a Real Difference, Every Single Day
As a nonprofit leader in aging, Eskaton helps people live well, longer — with trusted guidance at every stage. We believe aging should be a vibrant, supported, and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California, growing a network of 23 communities dedicated to older adults and the people who care for them. When you join us, you're not just starting a job. You're stepping into a career where your work creates a real impact on people's daily lives and strengthening the communities we call home.

We Invest in You (Because You Invest in Others)
We know that to take great care of our residents, we must take great care of you. We are genuinely committed to your health, your happiness, and your future. That’s why we offer:

• Financial Security: Competitive pay and a 401K matching program to help you plan for your own future.
• Total Wellbeing: Comprehensive benefits that support your physical and mental health.
• A Place Where You Belong: We celebrate diversity and equity across the entire aging spectrum, ensuring every team member feels seen and valued.

Our DNA (Core Values)
We’re looking for people who align with our mission and want to grow with us:

• Welcoming: You’re a natural at creating warmth and a sense of belonging for everyone you meet.
• Bring (Y)our Best: You take pride in your work and strive for excellence in the "little things" and the "big things" alike.
• Empowerment: You don't wait for permission to do the right thing. You step up, take ownership, and lead with initiative.
• Growth: You’re a lifelong learner who seeks consistent improvement and sustainable growth.

Position Summary:
The Wait Person is responsible for the set-up, delivery and clean-up of the meal period for which they are responsible. The Wait Person is also responsible for providing service in a friendly and congenial manner.

Essential Job Functions:

• Sets wait station(s) and keeps station well stocked and cleaned.
• Busses and resets tables as needed.
• Takes resident meal orders in accordance with prescribed diets, preferences, dislikes and food allergies in an accurate and courteous manner and provides prompt service.
• Assists with preparing plates and serving residents.
• Performs the assigned opening and closing duties promptly and efficiently.
• Keeps Cooks and Supervisor/Manager on Duty informed of questions, reactions, comments or problems that may arise.
• Assists at special events as requested.
• Familiar with food service disaster plan.

Other Job Functions:
Models and embodies Eskaton’s core values, including:

• Creating a sense of warmth, welcoming and belonging for all
• Fostering excellence in everything we do
• Seeking consistent improvement, learning and sustainable growth
• Stepping up, taking ownership and leading with initiative
  
• Fully complies with all provisions in Eskaton’s Corporate Compliance Policy and the Health Insurance Portability and Accountability Act (HIPAA).
  
• Maintains attendance as outlined in Eskaton policy.
  
• Follows required dress code and Eskaton’s Community Appearance Standards. Maintains a professional image to the public and residents.
  
• Works in accordance with established safety guidelines; uses proper body mechanics; follows safe work practices; wears appropriate safety gear.

The starting salary for this position ranges from $17.40 - $20.96 per hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.

Qualifications:

Education:

• High school graduation or equivalent G.E.D., preferred.

Training and Experience:

• Previous experience working in a restaurant or food service establishment preferred.
• California Food Handler.

Knowledge and Abilities:

• Understanding of the philosophy of quality customer service and satisfaction.

Work Conditions & Physical Requirements:
Requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Notify the People & Culture team to request any accommodation(s) to perform any of the essential functions of this position.

X

Medium Work

Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment.

Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.