Grocery / Lead Clerk - Kroger (Farmington Hills, MI, USA)

Grocery / Lead Clerk – KrogerKroger is looking for a Grocery / Lead Clerk to deliver an outstanding customer experience while supporting daily store operations.This role involves assisting the department manager in achieving sales and profitability goals, maintaining quality standards, and ensuring a safe, clean, and customer-friendly environment.Key ResponsibilitiesDeliver exceptional customer service by creating a welcoming and helpful store environmentAssist customers with product queries, recommendations, and grocery selectionsPromote store offers, specials, and new productsEnsure product freshness by checking quality and "sell by" datesLabel, stock, and manage inventory within the departmentSupport department manager in achieving sales and operational targetsMonitor and report ordering or shipping discrepanciesMaintain awareness of seasonal promotions and advertisementsEnsure compliance with food safety regulations and temperature control standardsIdentify and report safety risks, maintenance issues, and incidentsFollow company policies related to loss prevention, safety, and complianceKey SkillsStrong customer service and communication skillsAbility to work in a fast-paced retail environmentPositive attitude and team collaborationBasic numerical skills (counting, addition, subtraction)Ability to handle stressful situations effectivelyFunctional CompetenciesInventory and stock managementProduct knowledge and merchandisingFood safety and compliance awarenessEquipment handling and basic maintenance awarenessEligibility CriteriaMinimum 18 years of ageNo formal education requiredPrior retail experience is preferredKnowledge of a second language is a plusEmployment DetailsJob Type: Full-TimeWork Schedule: Store-based shifts (including weekends/holidays)Compensation: HourlyWhy Join Kroger?Work with one of the largest grocery retail chains in the United StatesInclusive workplace built on respect, integrity, and diversityOpportunity to grow within store operations and retail leadershipHands-on experience in customer service and retail managementKey ValuesEmployees are expected to demonstrate:RespectHonestyIntegrityDiversity & InclusionSafety