Staffing Coordinator/ DPE

Job Description

Job Description

Staffing Coordinator/ Director of Patient Experience

Location: Aviata at South Daytona

Full-Time

Aviata at South Daytona is searching for a Staffing Coordinator/Central Supply Clerk to join our community that is patient and employee focused, a team builder, and excited about the opportunity to assist in building a facility culture.

If you are team-oriented, driven, and excited about the opportunity to build a facility culture, then we have the perfect opportunity for you!

Benefits

• Pay rate: Competitive pay, along with holiday pay and paid time off (PTO) program.

• Access to online learning 24/7: Use it for free to help satisfy your personal and leadership development.

• Tuition Reimbursement.

• Health, dental, and vision insurance for the entire family and more!

• 401k with a match!

Major Responsibilities

• Completes schedule for the Nursing Staff.

• Completes daily staffing sheets.

• Interacts with employees to cover daily staffing requirements.

• Secures coverage for vacant shifts, open positions, vacations, as dictated by Director of Nursing.

• Prepares and completes daily nursing hours report for Executive Director/LNHA.

• Calculate nursing hours daily to meet PPD requirements and maintains a log of the daily PPD and month to date PPD.

• Communicates with admissions on a daily basis for census and admission/discharge status of patients.

• Reviews daily punch detail report on each employee, verifies hours worked, corrects any errors, and identifies trends.

• Provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.

• Conduct daily rounds to engage with residents, assess satisfaction, and provide emotional support

• Identify and escalate concerns, ensuring timely follow-up and collaboration with department leaders

• Support new admissions, including welcoming residents and ensuring room readiness

• Promote a culture of customer service, including encouraging positive online reviews and family engagement

• Assist with resident activities, meal service, and overall community engagement

• Monitor and report on patient experience metrics (e.g., feedback trends, online reputation)

• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives

• Support facility operations during surveys and ensure a welcoming environment

Qualifications

• Must possess, as a minimum, a high school education or its equivalent. Associates Degree preferred, but not required. Minimum (1) one year of experience in the position, in a long term care or other medical settings preferred.

• You must be qualified, compassionate, and dedicated to a job well done.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Aviata Health Group participates in background screenings provided by AHCA. For more information, please click on the link