Shop Foreman

Job Description

Job Description

Shop Foreman – Fire Apparatus Service & Repair

About Us

At Firematic, we proudly support the firefighters and departments who protect our communities every day. As a family-owned company with decades of experience in the fire service industry, we are committed to quality workmanship, customer service, and teamwork.

We are seeking an experienced and motivated Shop Foreman to lead daily operations in our fire apparatus service department. This role is ideal for a hands-on leader who can manage workflow, support technicians, maintain quality standards, and help drive shop efficiency.

Position Summary

The Shop Foreman oversees the day-to-day activities of the service shop, ensuring repairs, maintenance, refurbishments, and inspections are completed safely, efficiently, and to the highest standards. This individual serves as the technical and operational leader for shop technicians while coordinating closely with service management, parts, and customers.

Key Responsibilities

• Supervise and support technicians in daily shop operations
• Assign and prioritize work based on scheduling, technician skill level, and customer needs
• Monitor repair quality, productivity, and job completion timelines
• Assist technicians with diagnostics, troubleshooting, and complex repairs
• Ensure all work is performed safely and in compliance with company policies and industry standards
• Review repair orders, technician notes, and completed work for accuracy
• Coordinate with the parts department to ensure timely availability of parts and materials
• Maintain a clean, organized, and efficient shop environment
• Provide coaching, training, and mentorship to technicians and apprentices
• Participate in technician performance evaluations and development planning
• Support emergency road service and customer uptime needs when necessary
• Communicate effectively with service advisors, management, and customers regarding repair status and technical concerns
• Promote a positive team culture focused on accountability, professionalism, and continuous improvement

Qualifications

• Previous experience as a lead technician, foreman, or supervisor in heavy-duty truck, diesel, fleet, or fire apparatus repair
• Strong diagnostic and troubleshooting abilities
• Knowledge of diesel engines, electrical systems, hydraulics, aerial systems, pumps, and apparatus components preferred
• Ability to lead and motivate a team in a fast-paced environment
• Excellent communication and organizational skills
• EVT and/or ASE certifications preferred
• CDL license preferred or willingness to obtain
• Computer proficiency with service software and repair documentation
• Strong commitment to safety and quality workmanship

What We Offer

• Competitive compensation
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing training and certification opportunities
• Company-paid manufacturer training
• Career growth opportunities
• Supportive team-oriented environment