Workers' Compensation Claims Coordinator

Manage and coordinate workers' compensation claims from initial injury reporting through resolution. You'll be the liaison between employees, supervisors, insurance carriers, healthcare providers, and legal representatives - ensuring timely processing, regulatory compliance, and effective return-to-work programs. 

This is a full time, in-office role based in Oak Ridge, TN. 

What You'll Do:

-Receive, review, and process workers' compensation injury reports.

-Coordinate documentation and submit required forms to carriers and regulatory agencies. 

-Monitor claim status and maintain accurate records in claims management systems. 

-Communicate with parties on claim progress, medical treatment, and return-to-work options.

-Investigate workplace injuries with the claims team and gather supporting documentation.

-Coordinate with healthcare providers for medical reports and treatment updates.

-Support compliance with federal, state, and company WC regulations and policies. 

-Help develop and administer return-to-work and modified-duty programs.

-Identify injury trends, recommend preventative measures, and prepare management reports. 

-Support audits, legal proceedings, and insurance carrier inquiries as needed. 

Education:

Associate's or Bachelor's in HR, Business Administration, Risk Management, or related field preferred. 

Experience:

-2-5 years in worker's compensation, claims administration, risk management, HR, or related field. 

-Experience with insurance carriers, TPAs, or claims management systems preferred. 

Skills that Set You Apart:

-Knowledge of WC laws, regulations, and claims processes.

-Strong organizational and recordkeeping skills.

-Excellent verbal and written communication.

-Manages multiple claims and deadlines at once. 

-Proficient in MS office and claims software.

-Strong analytical and problem-solving skills

-Discreet with sensitive, confidential information.

-Customer-service-oriented with strong people skills.