Customized Training Representative

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Working Title:

Customized Training Representative

Institution:

Riverland Community College

Classification Title:

Customized Training Rep

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

Austin

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$30.23 - $53.58

Job Description

This position exists to research, develop and deliver quality customized training/continuing education programs to fire and emergency service agencies, individuals, service providers and other organizations. Incumbents in this position provide consulting, program development and coordination, assessment, and evaluation services. This position will focus on training, selling, and marketing within Riverland Community College’s service area as well as developing effective collaboration with other colleges in our region to provide this range of services.

PRINCIPLE RESPONSIBILITIES

1. Revenue Generating Activity

Markets and sells training and educational services based on customer requirements. Under general supervision, provides consulting, program development coordination and management, and assessment and evaluation services. Secures and administers multiple contracts and projects to deliver training, development, consulting, conferences, and other events and services. Successful performance in this area is measured by client satisfaction, number of contracts awarded, revenues and profits generated.

Priority: Essential Percent of Time: 60%

2. Logistics to Support Revenue Generating Activity

Develops programs and services to provide training and consulting to area businesses. Directs the development of training and consulting to assure that they meet the identified need described by the client. Successful performance in this major responsibility area is measured through client satisfaction with the service delivered within policies, guidelines, and accepted practices.

Priority: Essential Percent of Time: 25%

3. Department/Division Collaboration and Partnerships

Develop and maintain partnerships with fire/public safety agencies to influence workforce development in the Riverland service region.

• Develop and maintain partnerships with fire/public safety agencies, State/Federal/local government agencies.

• Promote new program development and initiatives based on partner responses.

• Participate in the regional fire advisory committees.

Priority: Essential Percent of Time: 10%

4. Service to Riverland

Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Priority: Secondary Percent of Time: 5%

Salary Range:

$30.23 - $53.58 / $63,120 - $111,875

Minimum Qualifications

• Two (2) years of relevant work experience OR an equivalent combination of education and experience. An associate’s degree could substitute for 6 months of experience, a bachelor’s degree is 12 months, and a master’s degree is 18 months in Fire Science and/or a Business-related field.

• Certified Firefighter 2 and Certified Emergency Medical Responder

• Demonstrated project management experience.

• Demonstrated budgeting experience.

• Demonstrated ability to create training or teaching materials in a corporate setting.

• Knowledge of instructional methods and training techniques.

• Ability to work with little direct supervision, within general guidelines and state policies, in a flexible and adaptable manner, handling multiple tasks and priorities.

• Ability to communicate orally in one-to-one, small group, large group, and instructional settings at all organization levels.

Preferred Qualification

• Degree in Fire Science and/or Business-related field.

• Sales or Client Management experience.

• Demonstrated teaching experience in a higher education setting.

• Instructor Certification in Minnesota Board of Fire Training & Education and/or Basic Life Support.

• Knowledge of State and Minnesota State system rules and regulations regarding providing services to business and industry, contracting with vendors/consultants, purchasing materials and supplies, documenting and reimbursing expenses.

• Knowledge of curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles.

• Bilingual/multilingual fluent in Spanish, Karen, Karenni, Somali, Pohnpeian, French, Nuer, Anuak, or other languages that reflect our student body, workforce, and communities.

• Demonstrated experience working with multicultural and underserved populations.

Other Requirements

A complete online application will include a letter of interest and a resume/curriculum vitae. Please note that the search committee will not review incomplete applications.

This position requires completing employment references and a driver’s license background check.

In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s Vehicle use criteria and consent to Motor Vehicle Records check.

Minnesota State is unable to sponsor Applicants for work visas. All Applicants must be legally authorized to work in the US.

If you would like to request an accommodation as part of the application process, please contact Aimee Sue Larson at View email address on click.appcast.io (View email address on click.appcast.io)

Work Shift (Hours / Days of work)

8:00 am - 4:30 pm / Monday - Friday

Telework (Yes/No)

Yes - Telework (2) days

About

Riverland Community College is dedicated to fostering an environment where employees, students, and the region thrive. Guided by our vision, mission, and values, we provide excellent opportunities for students to reach their academic and career goals. Our values focus on cultivating student growth through service, collaboration, innovation, and respect. We offer a supportive and innovative culture that values individual and team contributions and is committed to diversity and inclusion.

Diversity and Inclusion: We are dedicated to continually developing a workforce that mirrors the diversity of our students and communities. We recognize the value of diverse experiences and perspectives, which enhance our ability to serve the people of our region effectively.

Hispanic-Serving Institution (HSI) Commitment : Riverland is an emerging Hispanic-Serving Institution. We welcome candidates who understand HSIs and the Latinx student experience, further enriching our inclusive community.

Student-Centered Education: With small class sizes, personalized instruction, and hands-on learning. Riverland offers student-centered education that empowers individuals to succeed. Our diverse range of credit and non-credit courses caters to various learning modalities.

Program Offerings: With campuses in Albert Lea, Austin, and Owatonna, Riverland offers associate degrees in over 90 career options, liberal arts and sciences, and customized training, providing comprehensive educational opportunities for all.

Community and Quality of Life : Located in southern Minnesota, our region boasts excellent public and parochial education systems, diverse recreational activities for all seasons, and upscale communities that enrich personal and professional lives.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

07-09-2026

Position End Date:

Open Date:

05-22-2026

Close Date:

06-08-2026

Posting Contact Name:

Mary Ellen Greeley Abdo

Posting Contact Email:

View email address on click.appcast.io