Director, Laboratory Operations

Job Description

Job Description

Job Title: Director, Laboratory Operations

Location: DeLand, FL (Onsite, Monday – Friday)

Specialty: Healthcare / Clinical Laboratory

Compensation: USD $140,000 – $170,000 / year base (commensurate with experience) + 20% Bonus Potential

Relocation Assistance: Available (Nationwide)

Sponsorship: Not available

Position Summary

The Director of Laboratory Operations is responsible for the day-to-day technical, scientific, and administrative operation of the clinical laboratory, assuming duties as delegated by the Medical Director. Reporting directly to the VP of Lab Operations , this role provides strategic leadership, direction, and overall administration of the Clinical Laboratories in strict accordance with CAP, Federal, and State regulations.

The ideal candidate is a people-first leader who balances day-to-day operational oversight with robust succession planning, building future bench strength, and driving a culture of high engagement and continuous development.

Key Responsibilities

1. Operational & Strategic Leadership

• Oversee operational and strategic objectives for a high-volume clinical laboratory.
• Manage laboratory lanes to budget through rigorous cost savings, capital resource allocation, and productivity monitoring.
• Monitor and utilize data-driven metrics to evaluate and drive business decisions for capital equipment and team resources.
• Standardize and ensure all policies and procedures across lab locations are current, meeting federal, state, and local regulatory requirements.
• Facilitate seamless communication between business lanes, shifts, and across diverse departments.
• Oversee the development, expansion, or transition of service lines, platforms, and long-term strategic projects across multiple sites.

2. People Leadership & Talent Development

• Prioritize day-to-day operational oversight with a heavy focus on succession planning and creating future bench strength at the leadership level.
• Set clear performance standards and drive accountability through influence, collaboration, and high-impact leadership.
• Drive team engagement, morale, and a deep sense of belonging across all shifts and teams.
• Mentor, coach, and develop leaders and emerging talent, upleveling overall team capability.

3. Quality Assurance & Compliance

• Oversee the training, competency, and performance of laboratory testing by clinical staff—ensuring accurate recording and resulting of tests to guarantee full regulatory compliance.
• Ensure quality control (QC) and quality assurance (QA) programs are rigorously established and maintained.
• Foster exceptional internal and external customer relations, resolving complex technical or operational problems in a timely, decisive manner.

Position Requirements

Education & Certifications

• Bachelor’s Degree in Medical Technology or related sciences is required .
• Master’s Degree in Business Administration (MBA) or relevant sciences is preferred.
• Medical Technologist Registry required (ASCP, AMT, AAB, or equivalent).
• Florida Supervisor License in Microbiology or as a Generalist is required (Candidates currently outside of Florida must be eligible and willing to obtain this license upon relocation).

Required Experience & Skills

• Minimum 10 years of recent, progressive laboratory management experience in a high-volume Microbiology or highly complex testing environment.
• Demonstrated success leading and transforming large teams in high-volume, multi-site lab environments.
• Proven experience managing complex technical or platform transitions.
• Expert-level knowledge of CAP, Federal, and State clinical laboratory regulations .
• Intermediate to advanced computer skills, including proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).

Preferred Industry experience

• Proven experience successfully implementing new programs, products, or methodologies within a clinical laboratory setting.

Company Overview

Over the last decade, our client’s organization has established itself as a premier leader in clinical healthcare, and over the next decade, we are poised to build the world's greatest healthcare community. When you join our team, you are joining a winning, mission-driven culture. Through a deep commitment to training, professional growth, and clinical quality, we consistently achieve superior outcomes while giving our leaders the opportunity to excel in an award-winning, supportive environment.

Total Rewards Package

• Comprehensive Healthcare: Premium medical, dental, and vision insurance options.
• Financial Well-being: Competitive base salary, 20% performance bonus program, 401(k) match, paid time off (PTO), and PTO cash-out options.
• Family & Wellness Support: Family care resources, Employee Assistance Program (EAP) counseling sessions, mental health and wellness app subscriptions, backup child/elder care, and robust maternity/paternity leave.
• Professional Development: Access to specialized corporate leadership programs, mentorship pipelines, and comprehensive on-demand virtual training platforms.