Orthodontic Dental Assistant - West Babylon, NY

Orthodontic Dental Assistant

Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Dental Assistant to infuse new energy into our Clinical team. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity.

What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Orthodontic Dental Assistant and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Ortho Dental Assistants have moved into roles as Dental Assistant, Clinical Team Leads, Clinical Administrators, and even Hygienists. We give plenty of support and we're with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Ortho Dental Assistant.

We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients! Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software.

Here's an example of what an Orthodontic Dental Assistant might do in a day:

• Utilize our radios and follow our SOP for use.
• Assist with lab case management.
• Adhering to all OSHA/sterilization and infection control protocols.
• Clinical hands on by procedure.
• Assisting with our New Patient experience - giving them tours of our Practice upon arrival.
• Comfortable with keeping up to date with email communications as the day goes on.
• Professionally being able to hold space for anxious patients during the time in the chair, as well as being their advocate to properly explain their financial responsibilities, if needed.
• If not familiar with Ascend, participate in training to enhance your overall knowledge of our practice software. Develop the skill to understand patient's status, how to set appointment while in ops and that future procedures are correctly entered.
• Comfortability with Invisalign appointments and treatment/ iTero scans. We happily provide training for both as needed.
• Learn and master "A", "B", and "C" dismissals.
• Participating and helping run morning or afternoon huddles for your Provider and their Patient Coordinators/Scheduler. When necessary prepping the daily huddle sheet with your team's Scheduler.
• Mentoring new team members when comfortable and can create value.
• Following our protocol of "proper handoff" of patients to the front desk for check out.
• Take ownership of appointment flow - keeping appointments on-time and helping to manage the Provider's schedule.
• Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others.
• Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
• Generate and review reports, when directed.
• Monitor treatment plans and case acceptance, when directed to further support your Doctor and meet hourly production goals. Make sure treatment plans are in proper order within Ascend.
• Always follow our "front stage" behavior.
• Take any necessary x-rays or wellness scans as directed by our Providers
• Take clear Invisalign photos from different angles to track the patient's progress accurately.
• Perform an I-Tero scan to create a 3D digital model of the patient's teeth for treatment planning.
• Take both panoramic and Cephalometric X-rays to check the patient's teeth, jaw, and overall dental structure.
• Set up all the tools and materials needed for applying or removing braces, orthodontic appliances, making sure everything is clean and ready.
• Retie or untie the orthodontic wires and elastics, making necessary adjustments to continue treatment progress.

We're looking for someone who has:

• 3 or more years experience in an Ortho/Dental Assistant position.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Ortho/Dental Assistants work every other Saturday.
• Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
• Excellent attention to detail and high follow through.
• A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications.
• Outstanding teamwork skills and the ability work with a diverse group of people.
• Bi-lingual in English and Spanish welcomed.

Education:

• High school or equivalent (Required)
• College degree optional

Babylon Dental Care Perks:

• Competitive Compensation: Earn $20 to $25 per hour, reflective of your skills and dedication.
• Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.
• Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters.

At Babylon Dental Care, we don't just strive for excellencewe redefine it. Our goal is to be a Category of One dental practicewhere the patient experience is elevated to a level so exceptional that we stand apart from all other dental practices. This isn't just a workplace; it's a community where we challenge, support, and inspire each other to be the best versions of ourselves.

We Don't Just Hire EmployeesWe Invest in Careers Whether you're starting at the front desk, assisting chairside, or managing patient relationships, we offer continuous training, leadership development, and mentorship to help you grow.

OUR CORE VALUES TEAMWORK We create a culture of teamwork in which staff members willingly help one another reach their potential for the greater good of BDC and our patients. GROWTH MINDSET We foster an environment that welcomes and supports creativity and intelligence, allowing the individual and company to continually grow and improve. SERVING We are committed to serving our patients and one another with genuine respect in a warm and inviting atmosphere. QUALITY our focus is a commitment to excellence in all that we do resulting in superior quality of service. OVER DELIVER We are passionate about giving more in value to our patients, our community, and our practice that what we expect in return. ETHICAL We trust one another to be ethical and act with honesty and integrity at all times. FUN Smile, laugh, and bring positive energy to our jobs.