Care Coordinator

Care Coordinator, IntermediateCare coordinators work collaboratively to facilitate the planning and organizing of critical activities for our patients. Reporting to the Manager/Supervisor, this role will coordinate with providers and Integrated Care Nurses to provide ongoing support and communication to Chronic Kidney Disease (CKD) and/or End Stage Renal Disease (ESRD) patients. The Care Coordinator, Intermediate acts as a single point of contact to coordinate resources for DaVita IKC patients. They collaborate with RN case managers and Nurse Practitioners to make sure our patients receive the highest quality care. Working in clinic/partner practices 3-4 days per week, working remotely the remaining day(s).Coordinates care for our patients by ensuring they can access eligible resources/programs and assisting with referral process and provider appointments.Performs outbound calls and responds to inbound calls from patients, providers, and Village resources. Under guidance of Manager, completes non-clinical pathways & screenings; escalates to Integrated Care Nurse as needed.Assists clinical team with moving patient through the continuum of care by completing tasks as directed.Helps identify eligible resources for members and works with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in eligible programs.Other duties as assigned.2-4 years experienceHigh school diplomaIntermediate proficiency in MS Word, Excel, PowerPoint, and Outlook RequiredAt least 2 years of experience in a professional office environment RequiredPrior experience working in a medical office environment. PreferredPrior experience coordinating care for a patient (e.g. referrals, ACO care management, etc.) PreferredPrior experience with insurance payors and/or Medicare PreferredPrior experience working in dialysis clinic and/or with renal patients PreferredWhat We'll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.The Wage Range for the role is $18.00 - $22.50 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.