Specialty Beauty Advisor - Lancome

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences - for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose - a place of vision, mission, and lived values - where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Specialty Beauty Advisor - Lancôme (SBA - Lancôme) is responsible for maximizing sales in the Lancôme brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products and culture of Ulta Beauty and the Lancôme brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)

The SBA - Lancôme is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Meet or exceed Lancôme brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
• Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
• Perform makeup applications, skincare analysis, and product demonstrations with guests.
• Stay current on available prestige training to drive category performance.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Lancôme brand and the store.
• Build and maintain strong customer relationships and active contact with a growing customer list for Lancôme brand sales by interfacing with existing customer base, maintaining