Sales Associate

Sales Associate Job Description

The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position may be asked to perform other duties, especially those that are not considered usual and customary in the convenience store industry. Cashiers must report to the Store Manager or Assistant Store Manager for assistance and guidance.

Store Operations

• Stock refrigerator units with drinks and perishable goods.
• Stock and merchandise product.
• Ensure prompt reconciliation of store operations paperwork.
• Keep work area neat, clean, and organized.
• Clean front/face and restock shelving, displays, and coolers as needed. Clean coffee bar/snack area, equipment, and stock as needed. Keep coolers and cooler doors clean.
• Maintain cleanliness of restrooms and facilities.
• Able to use lottery, money order, check cashing, gas, and prepaid phone card machines.
• Make drops into the safe per instructions.
• Prepare shift reports accurately.
• Follow all required procedures for robbery prevention.
• Assist the Store Manager and Assistant Store Manager with store operations.
• Follow company policies and procedures as well as state and local laws concerning alcohol, tobacco, money orders, ephedrine sales, and lottery sales.
• Periodically check parking lot, pumps, trash cans, towels and windshield wash for customers and stocked during shift.

Customer Service

• Ensure prompt, efficient and courteous customer service.
• Greet and thank all customers in a timely and professional manner.
• Suggest possible purchases to the customer and promote store specials.
• Dress in a manner that is consistent with the Hot Spot and Shell Store policies.

Job Specifications

• Ability to follow instructions
• Ability to work variable shifts, weekends, and holidays
• Ability to work independently

Variable employees are hired with the knowledge that the company cannot initially determine how many hours the employee will work per week

Physical Requirements

• Intermittent sitting, standing, bending and able to lift up to 50lbs.
• Exposure to cold temperatures when stocking refrigerator units
• Ability to use safety equipment within the store.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

RL Jordan Oil is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetic information, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Transferable skills are those skills learned working in a convenience store that are transferable to other businesses and industries. It's not the job; it's the opportunity the job represents!

Customer Service, Customer Conflict Resolution, Salesmanship, Product Knowledge, Teamwork, Retailing & Merchandising, Accounting (Shift & Daily Reports), Safety & Security Procedures, Money-handling procedures, Leadership (Manager & Asst. Manager), Interpersonal Skills.